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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
743 Reviews
Call Service Center (708) 364-2400

743 Reviews of Joe Rizza Porsche - Service Center

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November 18, 2021

I hope I never have to return to your dealership again. You are very misleading and dishonest More

by TOHKONROB32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Report | Print
Dec 06, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We apologize for not providing you with an exceptional service experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time.

November 18, 2021

Always amazing and great customer service. Tim always doing great job every time I visit! Love this place More

by NAGIWILLIAM_2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that you always find your experience with Tim to be a positive one. We appreciate your business and hope to see you again soon!

November 17, 2021

After waiting 2 1/2 hours for my scheduled appointment, the service person Chris comes back and tells me the parts were missing from the package. This was for the recall and I was there by appointment. So More

by AMERITILE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in service department
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Dec 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 17, 2021

Just love the people who work there! Always great customer service! Christopher in service is always on point and Frank in sales is always fun to chat with as well! More

by D24FLICK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
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Nov 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

November 17, 2021

Porsche Orland Park is great! Always excellent service and friendly customer service ! Christopher is very helpful and accommodating. More

by QREININ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist
Report | Print
Nov 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

November 16, 2021

Easy to do business with painless and quick all the time not once or twice More

by Duster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 17, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 12, 2021

These guys are very customer friendly. Always helpful, and Keep me posted on How my service request is going More

by STEVEMEDVESKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 12, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review, Steve! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

November 12, 2021

They made it easy. Communication was great. They came picked up the car, did the service and delivered the car back to my house. Couldn’t have been easier More

by AKINOMRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Nov 12, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

November 10, 2021

Everyone is so polite and friendly - welcomed as soon as I walked up. And loved the goodie bag! More

by MORAMEGJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Chris, John Kitzmiller
Report | Print
Nov 10, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership!

November 08, 2021

I was suprised and thrilled with your terrific service. Thank a lot for your services. More

by BENVUONG1203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton, John Kitzmiller
Report | Print
Nov 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Ben ,We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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