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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews
Call Service Center (708) 364-2400

742 Reviews of Joe Rizza Porsche - Service Center

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December 23, 2021

The staff treats you with respect and clearly explains everything they are doing with the vehicle More

by Jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
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Dec 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Jeffrey, we appreciate your business and our team looks forward to serving you again soon!

December 23, 2021

Chris and Mark at Orland Park were thorough and most helpful in evaluating my recent purchase of a 2007 Cayman. Service and a product were great. More

by BNJ7419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist (advisor) and Mark Czarnecki (foreman. service dept)
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Dec 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 23, 2021

Service staff was very professional and accommodating in working through the issues we needed resolved along with the annual service. More

by DKUNRUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton in Service
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Dec 28, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

December 22, 2021

Awesome service. Prompt and super accommodating staff. I wish they could extend open back up on weekends again. More

by NAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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Dec 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad Tim and our team was able to help, and we hope to see you again!

December 21, 2021

They did a good job, and they were very thorough with our car. The people are always friendly. We are very happy with the good service. More

by EICESARDEN46342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your five-star rating. Thank you for your business. We look forward to having you as one of our valued customers for years to come.

December 18, 2021

Wonderful customer service, and Chris very accommodating for appointment times. Washed car before I left More

by kfesko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Dec 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership!

December 17, 2021

The best. Can’t wait to be a customer forever as I’m still holding hope for a new one! More

by CHRISKASKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton, John Kitzmiller
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Dec 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Chris, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 17, 2021

I have become accustomed to getting great service here. They are consistently accommodating, proactive and thorough. I especially appreciate receiving related, detailed, explanations. More

by DGULLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Swist , John Kitzmiller
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Dec 19, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2021

Everyone I came into contact with was great I am from Indiana will be back for service More

by DIANASCHLOTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris polish gentleman excellent and the gentleman also that looked over my car czernacki sorry for misspelling both very good people
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Dec 16, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Porsche Orland Park, A Joe Rizza Dealership. Please don't hesitate to reach out if you need anything else.

December 09, 2021

Rizza porsche repaired and painted my macan 2 yrs ago. The paint has failed to adhere in one spot at the seam near the headlight and is peeling, I'd brought this to the attention of service they denied my More

by MPCULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kitzmiller
Report | Print
Dec 26, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your review, Michael. Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and see what we can do to earn back your business.

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