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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews

742 Reviews of Joe Rizza Porsche - Service Center

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June 02, 2022

Checked out all fluid levels and tire pressures before my upcoming long trip. Service time was very short. More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2022

Dealership was not helpful after my Cayenne was carjacked at gunpoint in September 2021. Refused to initiate vehicle tracking for approx two weeks. Now, just learned that all the tools needed for spare tire, More

by Car Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tony Busuego
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jun 05, 2022 -

Car Girl responded

I will not place my personal contact information on a public platform. The whole story was televised at a news conference Sheriff Dart asked me to participate in with him in early December 2021.

May 24, 2022

Great service, great people. They are always friendly fast. The work is always done on time with attention to detail. More

by TONYRIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Porsche Orland Park, A Joe Rizza Dealership!

May 04, 2022

Excellent, dedicated, precise , honest , service . In a timely manner. And always , keeping the customer well informed. More

by HJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark C
May 05, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 26, 2022

My experience was great. I took my car in for service and needed a ride home and Porsche made sure i got home without paying for a Uber More

by Latasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Apr 27, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Latasha, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

April 26, 2022

As usual I was taken well care of by the entire staff from check in to check out More

by JAMIESagster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geo the mechanic/and the cashier she was also great
Apr 27, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience working with Chris and our team here at Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

April 21, 2022

Mike followed up with me and checked to see when I would arrive. He and the car were waiting for me. Everything went extremely well and I couldn't recommend them highly enough. Even for an out of state purc More

by Rsherstoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike McElree
Apr 21, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 15, 2022

Porsche Orland Park team was great. I needed the car recall repairs done while car was in for repair at the body shop. They took the initiative and performed the repairs. Excellent job, More

by SURENDRA.MISHRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Mar 15, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Mishra, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 05, 2022

Tim in the service department is knowledgeable and kind! He extended a 15 percent discount and it was appreciated. More

by RHOWREN1922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

February 28, 2022

Good,friendly service. Respectful and easy to work with and easy to get needed appointments. More

by SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Feb 28, 2022 -

SR responded

Good,friendly service. Respectful and easy to work with, easy to get needed service appointments.

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