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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews
Call Service Center (708) 364-2400

742 Reviews of Joe Rizza Porsche - Service Center

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November 29, 2022

Service performed in timely manner and completed within one hour while I waited. EXCELLENT job. More

by RONPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
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Nov 30, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Ron, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2022

Chris and team were very helpful with the recall service! . Thank you! Word word word More

by MARCSWENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Marc, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 23, 2022

I LOVE that they washed and vacuumed my car. But sitting there for four hours to get an oil change was torture. More

by Bestmomever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 01, 2022

Chris made the service run smoothly and he was very helpful with my service. Good experience More

by mm211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2022 -

mm211 responded

Chris never returns phones messages I call maybe twice a year so I’m not a needy customer but I do expect my phone calls to be returned in a timely fashion. Not asking too much.

October 29, 2022

The service was very professional the atmosphere was very relaxed and comfortable the process seemed organized and straightforward More

by LYDELL6785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Oct 30, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

October 25, 2022

Chris and the service staff were excellent as usual in taking care of the recall work that needed to be done. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Oct 26, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and our team met your expectations. Thank you again for choosing Porsche Orland Park, A Joe Rizza Dealership, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2022

Didn't find the problem the first time, but did fix it on the second try and provided pickup and delivery. Overall, very good. More

by johng14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 21, 2022

Folks were pleasant and the service was very good. I had to come back for some warranty work and the second visas better than the first. Chris was great Rich Hyland More

by RPHYLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

October 17, 2022

Great service. Car was ready on time. Pickup and delivery worked very efficiently. Will return for service again. More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business, Nick. We appreciate you taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2022

A very comfortable environment The staff is courteous and informative and professional and The cookies are delicious too More

by Enoch Banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller
Report | Print
Oct 17, 2022 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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