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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
751 Reviews
Call Service Center (708) 364-2400

751 Reviews of Joe Rizza Porsche - Service Center

Sort by
December 21, 2024

To long on service and doesn’t give updates get stuck for 4 hours for a an oil change is just stupid More

by eas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
December 19, 2024

the service and communication were fantastict! ! the delivery guys were awsome as well.keep up the good worl! More

by LIGHT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership!

December 14, 2024

I recently visited the service department and had Tony as my adviser and I was thoroughly impressed with the experience. The staff was friendly and knowledgeable. The service was completed on time. . The wa More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 14, 2024

The service is always outstanding and professional. I feel safe and I have great confidence in your mechanics. More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 13, 2024

Tony is always a pleasure to deal with! They pick up my car and deliver it back to me clean!! More

by BECNJIM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

December 07, 2024

Great job by everyone! Always a good experience from beginning to end. A pleasure doing business with this dealership. More

by CRAIGARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Craig, and look forward to your next visit.

December 07, 2024

My front differential was not reinstalled properly. Because of the incompetence I had in the past I'm afraid to bring it in as well as being charged more for something I shouldn't have to pay. More

by 88hwks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Mark excellent
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Dec 12, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 28, 2024

Sales person didn't push the sale on me. He also was very professional and very easy to work with. Dealing with dealership was a pleasant experience. More

by JAY@ERINROPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Jay, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2024

Great service & Courteous Professional staff,service was done promptly,also I love the coffee and oatmeal cookies.Thanks Again More

by marting328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

November 14, 2024

I was so out done with one situation I forgot about the rest of the problems they caused so I just took care of it myself More

by YAZY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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