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Joe Rizza Porsche - Service Center

Orland Park, IL

4.7
742 Reviews
Call Service Center (708) 364-2400

742 Reviews of Joe Rizza Porsche - Service Center

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November 14, 2024

I was so out done with one situation I forgot about the rest of the problems they caused so I just took care of it myself More

by YAZY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2024

Overall great work by service dept. , Service advisor kept well informed throughout the process! Very satisfied!! More

by Vdambro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Aboutabl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

November 05, 2024

Excellent customer service and repaired my vehicle in a timely manner. Hand washed my vehicle at no charge More

by NASSERZEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark technician
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Nov 06, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2024

Rachel was very helpful and knowledgeable scheduling the work and explaining the service performed. Thanks. More

by WHITE469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear Rachel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2024

Tony always does an excellent job. Whenever there is a problem with one of our Porsches, Tony always gets to the bottom of it, lets us know what the issue is and gives us all the avai More

by PAM32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

October 29, 2024

very confutable and neat always a pleasure coming in for service and will recommend to a friend More

by PKSCATERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2024

I had a wonderful experience during my vehicle’s servicing at the Tinley Park Porche Dealership. Fast, professional, and courteous service! More

by D.ARNOLD0164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2024

Very professional, polite inpatient. Very knowledgeable at the job and the task that needed to be completed. More

by greg schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Caruso was very enthusiastic and has good eye contact
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Oct 27, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Greg, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2024

Brought car in for, what I thought was a routine fix. Was told only a one hour job. 4 hrs later was told the tech had a REALLY hard time coding the car, only to have it come back in worse shape. Won’t be More

by THETABE
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rachel Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 24, 2024

The team in Orland park is always friendly & helpful. The experience is like no other. I always look forward to my visits to the dealership for service or shopping for a new vehicle. More

by SWIRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Busuego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

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