Back

Porsche Ontario - Service Center

Ontario, CA

5.0
281 Reviews

281 Reviews of Porsche Ontario - Service Center

Sort by
February 06, 2025

Fabulous dealership, all employees are well trained, and friendly as well as knowledgeable, and if not, they get an answer for you. Service rep JoseRodela. Did an excellent job as always, kept me informed, More

by wawhitneysr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Porsche Ontario responded

We are grateful for you leaving Jose this extraordinary review! We are pleased to know that he was friendly, knowledgeable, kept you informed and did an excellent job as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

February 05, 2025

I really tried with this place because it was close. However they made it as inconvenient as possible. I really don’t like being made to feel that I should be grateful they will service my car. Communic More

by Scottclark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Porsche Ontario responded

Hi Scott, I’m really very sorry that this was your experience. After reviewing what happened here I’ve concluded that this is on us and poor communication on our part. I have asked Mike Daniels, our Service Manager to reach out to you directly to extend our apologies and to see how we can make this right. Mark Marchant General Manager Porsche Ontario (909) 292-1800

February 02, 2025

Brandon Hanson is assume, very accommodating, made sure I had great loaner and my car was gorgeous when I picked it up. More

by dsvronodvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Porsche Ontario responded

Providing quality and efficient service is so important to us here at Porsche Ontario and we are glad that Brandon's efforts met your satisfaction! We are thrilled to know that he was very accommodating and made sure you had a great loaner. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

January 28, 2025

I had my 911 serviced at Porsche Ontario and was very pleased at the thoroughness of the service and professionalism of my Service advisor Jose Rodelo. he carefully explained everything that was being do More

by kraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Porsche Ontario responded

Kraig, Thank you for leaving Jose this fantastic review! We are happy to know that he was professional, thorough and carefully explained everything that was being done on your vehicle. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

January 24, 2025

My awesome Service advisor, Brandon Hanson, always goes above and beyond to listen to my concerns. He is extremely knowledgeable, efficient and is so friendly. Porsche Ontario is incredibly clean; thei More

by Shel F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Porsche Ontario responded

Shel, We are grateful for you leaving Brandon this wonderful review! We are pleased to know that he was extremely knowledgeable, efficient, so friendly and went above and beyond to listen to your concerns. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 20, 2024

Great customer service and communication with Brandon in the service department. Friendly and helpful manager. More

by RDCORNFORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Ontario responded

Thank you for leaving Brandon this positive review! We are happy to know that he was friendly, helpful and communicative. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 20, 2024

Shout out to my guy Jose Rodela & the entire team. He always exhibits great customer service. They always treat me respectfully and often share great Porsche-related knowledge that helps with the vari More

by Silky Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Porsche Ontario responded

Silky Silk, We are grateful for you leaving Jose this wonderful review! We are thrilled to hear that Jose took excellent care of you. We are pleased to know that he treated you respectfully, shared his Porsche knowledge with you and was patient as always. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 17, 2024

Excellent customer service by all employees at this dealership. David Barron was my main contact and he did an excellent job keeping me informed of my service needs and helping to guide me through the More

by cdugganauburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Porsche Ontario responded

We appreciate you for leaving David this marvelous review! We are delighted to know that he did an excellent job keeping you informed and helped guide you through the process. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 11, 2024

Excellent service. Brandon was great following through with me on every day. He surely made the experience simple and pleasant. More

by JYUOrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Porsche Ontario responded

We appreciate you for leaving Brandon this stellar review! We are delighted to know that he followed through with you every day, provided excellent service and made your experience simple and pleasant. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

December 07, 2024

Excellent Customer Service and the Ambiance of the place is very nice. Even the restrooms are very clean and have TV’s, the snacks and drinks need no sugar. Too much to list. The whole team is very respectf More

by Makaveli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Porsche Ontario responded

Providing excellent service is so important to us here at Porsche Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very respectful and knowledgeable. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

...
4
...