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Porsche Ontario - Service Center

Ontario, CA

5.0
240 Reviews

240 Reviews of Porsche Ontario - Service Center

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November 24, 2024

Very helpful and professional. Quick to respond to questions. Thoroughly explains the current and future services needed. More

by Felix Proud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Every experience I have had with Porsche Ontario has been great. Carlos is a fantastic sales guy who made me feel very comfortable with the whole process. Brandon Hanson was very helpful and provided me with More

by NK2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Porsche Ontario responded

We are grateful for you leaving Carlos and Brandon this extraordinary review! We are thrilled to hear that they took phenomenal care of you. We are pleased to know that they were very helpful, made you feel very comfortable and provided you with a seamless service experience. We hope to have the opportunity to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

November 09, 2024

Jose Rodela made sure I was taken care of tremendously. Was really good about updating me on my vehicle and making sure everything was up to porsche standards. More

by Daarellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Porsche Ontario responded

Thank you for sharing your positive experience with us. We are happy to hear that Jose took great care of you and your Porsche's needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 31, 2024

Excellent service , thank you Jose Rodela ! For helping me out with my car needs I appreciate it More

by Lupitareyes1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Porsche Ontario responded

We appreciate you for leaving Jose this remarkable review! We are delighted to know that he helped you out with your car needs and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 23, 2024

Service advisor David Barron consistently delivers exceptional service, going above and beyond to ensure a smooth and seamless experience from start to finish. Whether it's managing reservations, coor More

by ho902
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Porsche Ontario responded

Thank you for leaving David this incredible review and recommendation! We are glad to hear that David took top tier care of you. We are happy to know that he was professional, went above and beyond to ensure a smooth and seamless experience for you. We appreciate your continued business with us and look forward to continue serving you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 23, 2024

Brandon Hanson went above and beyond the call of customer service in having my car repaired at Porsche Ontario. He even contacted me after I received my car once he returned to work from his weekend off. Br More

by epnoel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Porsche Ontario responded

We are grateful for you leaving Brandon this exceptional review! We are thrilled to hear that Brandon took excellent care of you. We are pleased to know that he went above and beyond the call of customer service for you. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

Oct 24, 2024 -

epnoel1 responded

You are welcome as it was my pleasure to provide the review.

October 21, 2024

Good dealership, just don’t have enough loaner cars for customers if not scheduled in advance for around 2 weeks More

by vhduong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

Car was delivered on time with everything working and all recalls fixed. Loaner car was given for the 8 days it took to repair. More

by wuaptsken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Porsche Ontario responded

Providing quality and efficient service is so important to us here at Porsche Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they delivered your car on time with everything working and all the recalls fixed. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 09, 2024

Very good experience , Brandon did a fantastic job,made sure I had a loaner car and my car repaired correctly More

by dsvronodvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Porsche Ontario responded

Providing impeccable service is so important to us here at Audi Riverside and we are glad that Brandon's efforts could meet your satisfaction! We are thrilled to know that he did a fantastic job and made sure you had a loaner car while yours was being repaired correctly. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

October 05, 2024

Recently I had questions about an upcoming service appointment and rather than calling I just dropped in to ask my questions in person. Michael Yeh was pretty busy at the moment but he paused what he More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Porsche Ontario responded

PR, We are grateful for you leaving Michael this wonderful review! We are thrilled to hear that Michael took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was super friendly and attentive. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

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