Porsche Norwell
Norwell, MA
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Very pleased with the entire sales process. Everyone was both responsive and transparent from beginning to end. It’s the way car buying should be. Everyone was both responsive and transparent from beginning to end. It’s the way car buying should be. More
My 3rd purchase from this dealership and it could not have been easier. Traded in my 911 for a '24 Cayenne S with only 1000 miles on it. Came to dealer just to kill some time but after meeting MAx and ha have been easier. Traded in my 911 for a '24 Cayenne S with only 1000 miles on it. Came to dealer just to kill some time but after meeting MAx and having him show me this vehicle, I was hooked. Max did a great jopb with the whole purchase process. Tracy did a great job with everything from the test drive, to getting ready for pickup, showing me the features of the vehicle and post purchase services (XPEL, inspection etc.). Both were amazing with follow up via text, email and calls. Just a super experience. More
Do not buy a car from this dealership! ! Purchase a pre owned 2022 MB SL 55 for $100K Plus....bought in December, 2023...took delivery end of January by transport. Car had noise in right ! Purchase a pre owned 2022 MB SL 55 for $100K Plus....bought in December, 2023...took delivery end of January by transport. Car had noise in right rear wheel well. It got progressively worse until it almost caused a wreck when brake caliper fell into inside of wheel, causing it to veer to the right. Management says not their problem..very poor for Porsche dealer...I own two Porsche's purchased at reputable dealers in Texas. Right now I am entering the 7th week without the SL as it is continues to be in the shop. As of today, I have received no offer from either GM, Alex Ciccolo nor GSM, Andrew Dunn. Car was defective when purchased. More
Max answered every email promptly, all the information, every detail addressed. Since he had Taycan on the lot we wanted, he took care of everything before we showed up, so all we had to do was get the int every detail addressed. Since he had Taycan on the lot we wanted, he took care of everything before we showed up, so all we had to do was get the intro lesson on all the features, sign the documents, and drive. Much appreciated when kids haven't had dinner yet and hangries were setting in. We were running late and risked having to come back another day due to bad traffic. They managed to get all the docs, etc., wrapped up, and while the dealership was closing for the day, they managed to get the plates while we were going through the delivery process. Really wish more dealers were like that around here. More
Fantastic service. I had a more complicated set of facts because I am living in New York and bought the car - online - from this Massachusetts dealer while trading in m I had a more complicated set of facts because I am living in New York and bought the car - online - from this Massachusetts dealer while trading in my existing car. David, Tracy and the Porsche Norwell team did a marvelous job and delivered excellent service throughout. Highly recommended! More
Do not buy a car from this dealership! They have been holding my $12,000 deposit hostage since May even though I have not received the car! The manager won't return my emails or my phone c They have been holding my $12,000 deposit hostage since May even though I have not received the car! The manager won't return my emails or my phone calls. I can't reach anyone! Unprofessional and unethical practices! Take your money and business elsewhere if you want somewhere you can trust and won't be scammed. More
They were very helpful and straightforward about everything and They made my purchase go smoothly. They also answered all the questions I had while purchasing the vehicle. Overall, they were very ki everything and They made my purchase go smoothly. They also answered all the questions I had while purchasing the vehicle. Overall, they were very kind and professional. More
Agreed to a price the day before arriving to the dealership but the finance manager decided to add a mandatory $900 service charge and would not remove it once I drove in traffic for 3 hours to come dealership but the finance manager decided to add a mandatory $900 service charge and would not remove it once I drove in traffic for 3 hours to come purchase the car. Bait and switch tactic. More
Great experience at Porsche Norwell - ordered a car and while I got hit with multiple factory delays due to shortages, the dealership was always in touch and kept me happy. Once it got here the experience while I got hit with multiple factory delays due to shortages, the dealership was always in touch and kept me happy. Once it got here the experience was quick and painless . Given the situation, they went above and beyond and I am a customer for life. More