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Porsche North Houston - Service Center

Houston, TX

4.9
1,449 Reviews

1,449 Reviews of Porsche North Houston - Service Center

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October 29, 2024

I had a pleasant experience and great customer service while I was getting my car serviced. More

by navarabat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Sepulveda
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re so pleased to hear that you enjoyed great customer service and had a pleasant experience while getting your car serviced. It’s our goal to make every visit smooth and enjoyable. We look forward to welcoming you back to Porsche North Houston in the future!

October 28, 2024

Excellent service and Chris (SA) did a wonderful job keeping me updated and scheduling a loaner for the days that my car stayed in the shop. Overall, highly recommended. More

by KOSTASBOUKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for the wonderful feedback! We're thrilled to hear that Chris provided excellent service, kept you well-informed, and arranged a loaner to make your experience more convenient. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 28, 2024

This was my first time ever at Porsche North Houston. All went great, and Kayle was amazing. Thank you for everything. More

by ZMIARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your first visit! We’re delighted to hear that everything went smoothly and that Kayle made a fantastic impression. It was our pleasure to assist you, and we look forward to welcoming you back in the future. Thank you for the kind words!

October 27, 2024

Professional, efficient, organized and was in and out with in the hour. Thank you jon More

by TULLDRIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re delighted to hear that Jon provided professional, efficient, and organized service, allowing you to be in and out within the hour. Your satisfaction is our goal, and we’re glad we could make your visit so seamless. We look forward to assisting you again!

October 27, 2024

Jon Gosling is absolutely wonderful to work with. He’s professional, knowledgeable, and friendly. Loved the feature allowing me to see an update from my technician working on my Macan. More

by 88azpaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaya Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Jon Gosling provided a wonderful experience with his professionalism, knowledge, and friendly approach. We're glad you enjoyed the technician update feature, which allows you to stay informed on your Macan's service. We appreciate your trust and look forward to serving you again!

October 27, 2024

Brought my new to me 993 in for the Classic Authentication process. It has been a pleasure to work with both Jon and Marcus. More

by CARYFREMAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for bringing your 993 to us for the Classic Authentication process! We’re thrilled to hear that working with Jon and Marcus has been a pleasure. Ensuring your Porsche receives the care it deserves is our priority, and we’re honored to be part of your journey with this classic model. Please don’t hesitate to reach out if you need further assistance!

October 25, 2024

It is an immaculate, organized, and professional dealership My only suggestion is to look at your maintenance service pricing. We have and know the value of our dollars but are very educated about More

by perfectionscharlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your thoughtful feedback! We’re delighted to hear that you find our dealership immaculate, organized, and professional. We appreciate your suggestion regarding maintenance service pricing and understand the importance of providing value. Your insights are invaluable, and we’ll certainly take them into consideration as we continue to enhance our services. Thank you for choosing Porsche North Houston!

October 23, 2024

Kayle is always there to help us as soon as a problem arises . Porsche is quick and efficant with its service . More

by Gabriela H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Kayle is always there to assist you and that our team provides quick and efficient service when you need it. Ensuring a seamless experience is our priority, and we’re glad we could meet your expectations. We look forward to serving you again!

October 23, 2024

The guy that brought the car to my house was very pleasant.. even though that G ps gave him the wrong . Address More

by olginn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your feedback! We’re glad to hear that our team member was pleasant and professional, even with the mix-up in the address. We apologize for the inconvenience caused by the GPS error and appreciate your understanding. We’re here to ensure a smooth experience, and we look forward to serving you again in the future!

October 22, 2024

Setting up service was efficient. They arranged a ride for me to get home from dealer and a ride to pick me up when my car was ready. Jon communicated all details of the service wit More

by RTHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re pleased to hear that setting up your service was efficient and that our team arranged rides to make things more convenient for you. It’s great to know that Jon kept you well-informed throughout the process. We’re committed to providing seamless service, and we look forward to assisting you again in the future!

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