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Porsche North Houston - Service Center

Houston, TX

4.9
1,449 Reviews

1,449 Reviews of Porsche North Houston - Service Center

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November 14, 2024

Chris Brown and Porsche North Houston are the best in the business. Always a great service experience. More

by COFFEY3303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Machauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Porsche North Houston responded

Thank you for your wonderful review! We’re thrilled to hear that Chris Brown and the team at Porsche North Houston consistently provide you with a great service experience. Your kind words mean so much to us, and we’re honored to have earned your trust. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

November 13, 2024

Hi;I didn't want to write these, but I wanted to tell you about the bad experience I had. I made an appointment with your service and advisor based on my friend's advice and Google reviews. But while I was t More

by ibrahimenes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Chris Brown always does his best to understand the customer needs and provide excellent customer service. Highly recommend. More

by KARENKROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We’re thrilled to hear that Chris Brown takes the time to understand your needs and consistently provides excellent service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again!

November 13, 2024

Outstanding service at short notice due to needed minor repair - highly recommend due to excellent customer service and quality work More

by WADE.H.MAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for the kind words! We’re delighted to hear that our team was able to provide outstanding service on short notice and handle your repair efficiently. Delivering excellent customer service and high-quality work is our priority, and your recommendation means a lot to us. We look forward to assisting you again in the future!

November 13, 2024

I have been a customer of North Houston Porsche for more than 10 years, first they provided service on my 2013 Boxster S which I acquired used with 3,126 mikes on the odometer. Known affectionately as Old B More

by NIGEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing such a fantastic story! We’re honored to have been part of your Porsche journey for over a decade. It’s wonderful to hear that "Old Blue" is still running like new after 111,000 miles and that "Big Red" has taken you on such incredible adventures across the USA and Canada. Knowing that our team has earned your trust and has been there to support your passion for Porsche means so much to us. Thank you for choosing Porsche North Houston—here’s to many more miles and memories!

November 12, 2024

really love the people at Porsche North Houston. No frills, straight forward, people speak. No mixed messages, they just get down to business on I-45. Purchased my Panamera and planning another p More

by ARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Sepulveda
Nov 14, 2024 -

Porsche North Houston responded

Thank you for such a heartfelt review! We're thrilled to know that you appreciate the straightforward, no-nonsense approach of our team at Porsche North Houston. Luis, Efan, Edwin, and Haider are truly dedicated to delivering exceptional service, and it’s wonderful to hear they've earned your trust and loyalty. We're honored that you’ve chosen us for your Panamera and your upcoming Porsche purchase—there’s no better compliment! Thank you for making Porsche North Houston your go-to dealership, and we look forward to continuing to exceed your expectations.

November 11, 2024

it took far too long to get the car in for warranty failure service but once there service was great as always More

by tegananne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blare
Nov 14, 2024 -

Porsche North Houston responded

Hello Tegan, Thank you for your feedback. We apologize for the delay in getting your car in for warranty service and understand how frustrating that can be. We’re glad to hear that, once here, the service met your expectations. We’re committed to improving wait times and providing the seamless experience you deserve. Thank you for your patience, and please let us know if there’s anything more we can do for you. Best regards, The Porsche North Houston Team

November 11, 2024

Quality services and very efficient services. Very clean and accommodating environment. This will be my service provider for my Porsche More

by DrManhattan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your feedback! We’re delighted to hear that you found our services to be both high-quality and efficient, and that you enjoyed our clean and accommodating environment. We’re honored to be your chosen service provider for your Porsche and look forward to continuing to meet your expectations!

November 11, 2024

Awesome to work with! ! Would highly recommend. Live in dallas and still used them. T More

by BLAIRHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Hello Blair, Thank you for your kind words! We’re thrilled to hear you had such a great experience with us that you chose to work with our team from Dallas. Your recommendation means a lot, and we’re here whenever you need us. Safe travels, and we look forward to assisting you again! Best regards, The Porsche North Houston Team

November 11, 2024

Chris Brown is by far the best service manager that I have met. I actually look forward to servicing my vehicle there. More

by BDIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We're thrilled to hear that Chris Brown has made such a positive impact on your service experience. Knowing that you actually look forward to servicing your vehicle with us is the highest compliment we could receive. We look forward to continuing to provide you with exceptional care!

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