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Porsche North Houston - Service Center

Houston, TX

4.9
1,452 Reviews

1,452 Reviews of Porsche North Houston - Service Center

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August 15, 2024

Great customer service, service department had my car ready for pick up in no time! More

by gilberteaux.parada
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your feedback! We’re delighted to hear that you received great customer service and that our service department had your car ready for pick up quickly. We strive to make every visit as efficient and pleasant as possible. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Safe travels!

August 15, 2024

As always a pleasure working with the dealership very professional and knowledgeable but you are very expensive for the service you provide More

by IMI.GROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your honest feedback and for your continued trust in our dealership. We’re glad to hear that you find our team professional and knowledgeable, and that working with us has been a pleasure. We understand that premium service comes with a cost, and we strive to provide value that matches the investment. Your satisfaction is important to us, and we appreciate your understanding. If you ever have any concerns or questions about our services, please feel free to reach out—we’re here to help. Safe driving!

August 14, 2024

Amazing service, very good customer service and kindness. Will continue to request John as my service contact More

by Sarape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're delighted to hear that you received amazing service and that you appreciate the customer service and kindness. It's great to know that John has made such a positive impression, and we’ll make sure he’s your go-to service contact for all your future needs. We look forward to continuing to provide you with top-notch service. Safe travels!

August 14, 2024

The service department is top-notch! They greeted me with a warm "Howdy!" and had my car fixed up faster than a jackrabbit. The team was friendly, explained everything clearly, and had m More

by Michael P911R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for sharing such a fantastic review! We’re thrilled to hear that our service department made you feel right at home with a warm "Howdy!" and got your car fixed up faster than a jackrabbit. It’s wonderful to know that our friendly team provided clear explanations and had your car running smoother than butter on a biscuit. We appreciate your trust in us and look forward to welcoming you back for more top-notch service with a smile! Safe driving!

August 14, 2024

Excellent customer service by knowledgeable and friendly staff members. All questions were answered and issues addressed. More

by williamsrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your kind words! We’re thrilled to hear that you received excellent customer service from our knowledgeable and friendly staff. It’s great to know that all your questions were answered and issues addressed to your satisfaction. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

August 14, 2024

My service experience is always outstanding. I appreciate the communication of my service advisor and have complete confidence in the work done. More

by rb77019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We're thrilled to hear that your service experience is always outstanding. Communication is key, and we're glad your service advisor has kept you well-informed and confident in the work we do. We appreciate your trust in us and look forward to continuing to meet your expectations. Safe driving!

August 13, 2024

Kayle was fantastic! She was very helpful! She’s a great customer advocate and seeks the best and balanced outcomes. More

by Marc Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We're thrilled to hear that Kayle provided fantastic service and was very helpful. Her dedication as a customer advocate and her ability to seek the best and most balanced outcomes are qualities we truly value. We’re glad she made your experience a positive one. If you need anything else, don’t hesitate to reach out. Safe driving!

August 13, 2024

While in for an oil change, they performed several recall items and had me out of the dealership within a couple hours. More

by scottb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We're glad to hear that, in addition to your oil change, our team was able to address several recall items efficiently and have you out of the dealership within a couple of hours. We strive to make every visit as quick and convenient as possible. We appreciate your trust in Porsche North Houston and look forward to serving you again in the future. Safe travels!

August 13, 2024

Great service and very professional! Edwin was very helpful! It's nice to know when get my car serviced, it will be a smooth transaction. More

by susiesewalt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin - Service
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're delighted to hear that you received great service and found the experience to be very professional. It's wonderful to know that Edwin was helpful and that you can count on a smooth transaction every time you get your car serviced. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future. Safe driving!

August 13, 2024

Sorted through a few dealerships and this is one of the top options. The excellent service and attentiveness and friendly of the people like Kayle solidified the decision to pick this dealership. More

by VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your thoughtful feedback! We’re thrilled to hear that after sorting through a few dealerships, you found Porsche North Houston to be one of the top options. The excellent service, attentiveness, and friendliness of our team, especially Kayle, made the difference, and we’re glad it solidified your decision to choose us. We look forward to continuing to exceed your expectations and providing you with outstanding service. Welcome to the Porsche North Houston family!

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