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Porsche North Houston - Service Center

Houston, TX

4.9
1,451 Reviews

1,451 Reviews of Porsche North Houston - Service Center

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August 30, 2024

Everything went well. Loaner was very nice. Juan did a great job. Would not hesitate to recommend. More

by FSap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're happy to hear that everything went smoothly and that you enjoyed the loaner vehicle. We're especially glad that Juan provided excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

August 30, 2024

The dealership is clean and inviting. The staff at the coffee counter were wonderful (and the coffee was delicious!!). Jon was "Johnny on the Spot" with information, professional advice More

by Renee
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you, Renee, for your wonderful feedback! We're glad to hear that you enjoyed our clean and inviting dealership, along with the great coffee and friendly service from our staff. It's fantastic to know that Jon provided timely and professional assistance, and that the detail work met your expectations. We're thrilled that your entire experience was comfortable and enjoyable. We look forward to seeing you again soon!

August 30, 2024

David was very helpful and made sure our needs were met. I think the finance department could have worked with me more on my interest rate with excellent credit. Overall I am very pleased with Porsche North More

by robert.e.fuchs
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you, Robert, for your feedback! We're glad to hear that David provided helpful service and ensured your needs were met. We appreciate your input regarding the finance department, and we'll certainly take it into consideration for the future. Overall, we're pleased that you had a positive experience at Porsche North and look forward to serving you again!

August 30, 2024

Chris and his team did an excellent job of solving my problem. My car would not turn off and eventually I had to drive it in. They put me in a loaner which was ready in about ten minutes or so and I wa More

by VINCE J WALL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Machauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you, Vince, for sharing your experience! We're glad that Chris and his team were able to resolve the issue with your car quickly and efficiently. It’s great to hear that you were taken care of with a loaner vehicle and that the repair was completed promptly. We truly appreciate your continued trust in our service team, and we're always here to ensure you receive top-notch care. Safe travels!

August 30, 2024

Chris jumped through hoops to have my car picked up, serviced and repaired and delivered back. Work is on the expensive side but always perfect. More

by fmarchhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're thrilled to hear that Chris went above and beyond to ensure your car was picked up, serviced, and delivered back to you seamlessly. We understand that quality work can come at a cost, but we're glad to know the results are always perfect. We appreciate your trust and look forward to continuing to provide you with exceptional service!

August 29, 2024

PNH has been my selected dealership since 2015. The facility is top notch & staff are always so easy to conduct business with. Grateful I’ve had same advisor for many years who knows my Porsche n More

by JD Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you, JD, for your continued loyalty since 2015! We're thrilled to hear that you've consistently had a top-notch experience with both our facility and staff. It's great to know that you've had the same advisor for years who understands your Porsche needs. We're grateful for your trust and look forward to serving you for many more years to come!

August 29, 2024

Prompt service. All services were explained to me. Help with questions and advice given. Always get to see cool Porsche stuff! More

by whynotride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're glad to hear that you received prompt service and had everything explained clearly. It's always a pleasure to help with questions and provide advice. And yes, seeing all the cool Porsche things is definitely a bonus! We look forward to serving you again soon!

August 28, 2024

Jon Gosling is extremely helpful and a very nice person. The loaner car was very clean and so was my car when I picked it up. More

by warrenmart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're delighted to hear that Jon Gosling was extremely helpful and that both the loaner car and your vehicle were in excellent condition. Providing a clean and efficient experience is important to us, and it’s great to know we succeeded. Thank you for choosing us and being a valued part of our Porsche family! If you need anything else, please let us know.

August 28, 2024

Kayle went above and beyond to address my issue and fit my vehicle in for service right away. More

by LENDYN_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for your kind words! We’re thrilled to hear that Kayle went above and beyond to address your issue and get your vehicle in for service promptly. It’s our mission to provide exceptional service, and it’s wonderful to know we’ve met your expectations. Thank you for being a valued part of the Porsche North Houston family! If you need anything else, please feel free to reach out.

August 28, 2024

Excellent service with Chris Brown as always. Will continue to use Porsche north Houston. Thanks. More

by Jonathankobrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Porsche North Houston responded

Thank you for the great feedback, Jonathan! We’re thrilled to hear that Chris Brown continues to provide you with excellent service. Your loyalty to Porsche North Houston is truly appreciated. If you need anything in the future, don’t hesitate to reach out. Thanks again!

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