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Porsche North Houston - Service Center

Houston, TX

4.9
1,605 Reviews
Call Service Center (855) 869-4156

1,605 Reviews of Porsche North Houston - Service Center

Sort by
February 19, 2025

Great service, everything was done as promised and in a timely manner. Especially appreciated the valet loaner! More

by a.nadikta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Hanvelt
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Feb 19, 2025 -

Porsche North Houston responded

We appreciate your review! At Porsche North Houston, we are committed to delivering top-notch service as promised and in a timely manner. We're especially pleased to hear you enjoyed the convenience of the valet loaner. We look forward to serving you again in the future.

February 19, 2025

Mel was great! The place is nice and very accommodating. I Will definitely be back! More

by JESSICA_N_FANCHER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Hanvelt
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Feb 19, 2025 -

Porsche North Houston responded

Thank you for your kind words Jessica! We’re glad to hear that Mel and the team at Porsche North Houston made your visit a great one. Our goal is to provide a welcoming and accommodating experience every time. We look forward to seeing you again!

February 19, 2025

My car was completely inspected and the work was completed in a professional manner. It was ready on time and looked great. More

by davidgreenberg46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tam
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

Thank you for your feedback David! At Porsche North Houston, we take pride in providing thorough inspections and professional service. We’re glad to hear your vehicle was ready on time and looking great. We appreciate your trust and look forward to your next visit.

February 18, 2025

Had a great experience with Chris brown as usual. Service was completed in a timely manner as well. Thank you More

by DEANNSJEWELRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

Thank you for your continued trust in Porsche North Houston. We’re delighted to hear that Chris Brown once again provided excellent service and that your experience was seamless. We appreciate your loyalty and look forward to your next visit!

February 18, 2025

Edwin was very knowledgeable and professional and took such good care of my Porsche macan More

by Sumbum97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 19, 2025 -

Porsche North Houston responded

Thank you for your review! Edwin takes great pride in providing knowledgeable and professional service, and we’re pleased to hear he took such good care of your Porsche Macan. We look forward to assisting you again at Porsche North Houston.

February 18, 2025

Fantastic service! ! I really appreciate all their focus on customer service! I will definitely continue using you guys! More

by drtieken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

We’re thrilled to hear you had a fantastic experience at Porsche North Houston. Customer service is our top priority, and we’re glad it made a lasting impression. We appreciate your loyalty and look forward to continuing to provide top-tier service for you.

February 16, 2025

Melanie was great! worked with me through the whole process and explained the work that needed to be done. I had planned for a pickup and drop off delivery and initia More

by bethyip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Hanvelt; Ahmed
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

Thank you for sharing your experience! We’re glad that Melanie guided you through the process and that Ahmed was able to make things right to ensure a smooth pickup and drop-off. Our service team at Porsche North Houston is committed to providing excellent care, and we appreciate your recommendation.

February 15, 2025

The BEST customer service! We were greeted immediately and Jon took excellent care of our car and of us! We shopped and went to the theater and Porsche picked us up when our ca More

by tj.nielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

We appreciate your kind words! Providing the best customer service is our priority, and we’re glad Jon made your visit seamless. It’s great to hear you were able to enjoy your time while we took care of your Porsche. Thank you for choosing Porsche North Houston, and we look forward to serving you again!

February 14, 2025

Jennie was responsive and professional throughout the process! Knowledgeable and went out of her way to finalize the deal. More

by ghattig
Recommend Dealer
Yes
Employees Worked With
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

Thank you for your review! Jennie’s dedication to professionalism and going the extra mile is what we strive for at Porsche North Houston. We’re glad she made the process smooth and efficient. Enjoy your Porsche, and we’re here whenever you need us!

February 13, 2025

Always great service , needs more loaner vehicle availability when vehicle in a dealership for more than 1 week. More

by jocyalfaro936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin selpuvida
Report | Print
Feb 19, 2025 -

Porsche North Houston responded

We appreciate your feedback and are glad to hear you consistently receive great service. We understand the need for more loaner vehicle availability, and we’ll take this into account to enhance our service. Thank you for your continued trust in Porsche North Houston!

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