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Porsche North Houston - Service Center

Houston, TX

4.9
1,501 Reviews
Call Service Center (855) 869-4156

1,501 Reviews of Porsche North Houston - Service Center

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December 18, 2024

Chris Brown is amazing. Great communication and service for over 10 years on my second Cayenne. More

by LSCOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind words and loyalty over the years! We’re delighted to hear that Chris Brown has consistently provided excellent communication and service for over a decade. Your trust in us and your second Cayenne means the world to our team. We look forward to continuing to exceed your expectations.

December 18, 2024

Always great customer service at Porsche North Houston. The customer service advisor are extremely accommodating and courteous. More

by BONNIE.PARDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently experience great customer service with our team. Ensuring our advisors are accommodating and courteous is a top priority, and we’re glad that has been reflected in your visits. We look forward to serving you again soon!

December 18, 2024

Always outstanding care and personalized attention. Best Porsche Dealership in North America. Great service and great Sales! More

by chatha.avais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your glowing review and for considering us the best Porsche dealership in North America! We’re thrilled to hear that you consistently receive outstanding care and personalized attention from our team. Providing exceptional service and sales experiences is our top priority, and your kind words mean the world to us. We look forward to continuing to exceed your expectations. Thank you for your trust and support!

December 18, 2024

First class…they treat you like a VIP. Mel did a fantastic job and communicated everything that I needed. Loaner vehicle was five stars, and the loaner process was very easy and smooth. More

by DUANEPIERCE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Hanvelt
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that Mel provided fantastic service and that you found the loaner vehicle and process to be five-star quality. However, we noticed the 3-star rating and would love to understand how we could have improved your experience to make it exceptional. Your input is invaluable in helping us elevate our service to the highest standards. Please feel free to reach out to us directly—we’d greatly appreciate the opportunity to address any concerns. Thank you for choosing Porsche North Houston. We look forward to serving you again!

December 17, 2024

Chris Brown is an amazing service advisor and is always helpful with my car maintenance needs. It a pleasure to have him as my advisor and I would highly recommend Chris to others. More

by CASSANDRANAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience with us! We’re thrilled to hear that Chris Brown consistently provides exceptional service and helps with your car maintenance needs. It’s a pleasure to have him on our team, and we appreciate your recommendation. We look forward to continuing to assist you with your Porsche!

December 16, 2024

Jon is a tremendous service advisor, my go to guy for all my Porsche vehicles. He is kind, easy to communicate with, and overall makes things really easy for my hectic schedule. Would highly recommend and wo More

by CHILUKURI.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind words about Jon! We’re delighted to hear that he has been your go-to service advisor and provides excellent support for your Porsche vehicles. Making things easy for your hectic schedule is always our goal, and we appreciate your recommendation. We look forward to serving you again soon!

December 15, 2024

Best Porsche dealer in the Houston area. Sales and service both provide excellent customer care. More

by applegato40
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beneke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! Being recognized as the best Porsche dealer in the Houston area is truly an honor. We’re delighted that both our sales and service teams have provided you with excellent customer care. We look forward to welcoming you back!

December 15, 2024

Excellent experience all around … have never been disappointed… great service w sales and after sales More

by jeffdoc97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your glowing review! We’re thrilled to hear that you’ve consistently had excellent experiences with our sales and after-sales teams. Your continued trust and satisfaction mean a lot to us. We look forward to serving you again in the future!

December 13, 2024

Lela was phenomenal - she was proactive in providing me with various financing options and made the entire process seamless from start to finish. During pickup - she was also very knowledgeable of the Maca More

by stephanie.ochina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind review! We’re delighted that Lela made your experience seamless from start to finish. Her proactive approach and attention to detail truly set her apart. Enjoy your new Macan, and let us know if you have any further questions!

December 13, 2024

Great service. Very helpful. Chris Brown always professional and knowledgeable. He knew exactly what I needed when explaining what my car was doing and lights that More

by JANEBAGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re glad to hear that Chris Brown provided professional and knowledgeable service, quickly diagnosing your car’s needs. Nine years on a battery is impressive, and we’re happy we could get you back on the road smoothly. Let us know if you need anything else!

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