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Porsche North Houston - Service Center

Houston, TX

4.9
1,569 Reviews

1,569 Reviews of Porsche North Houston - Service Center

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November 07, 2024

Excellent customer service, as always, from the folks at Porsche North Houston. My prior service manager, Willy, was promoted, but Chris stepped up and took care of me quickly and efficiently. Keep up the More

by jwcanning57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Chris provided you with the same excellent customer service you've come to expect, seamlessly stepping in after Willy’s promotion. We appreciate your loyalty and are committed to maintaining the high standards you’ve come to know. Thank you for choosing Porsche North Houston, and we look forward to serving you again!

November 07, 2024

Outstanding and prompt service. Will bring my car back for service in the future. No complaints. More

by vjr959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your feedback! We’re delighted to hear that you received outstanding and prompt service. Knowing you plan to bring your car back to us for future service means a lot. We're here to make every visit seamless and satisfying. See you next time!

November 07, 2024

The technician and service advisor were quite willing to assist me regarding my issue with the window. More

by CDTYSON1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re glad to hear that our technician and service advisor were attentive and willing to assist with your window issue. Providing helpful and supportive service is our priority, and we’re here whenever you need us. Thank you for choosing Porsche North Houston!

November 06, 2024

Kayle at Porsche North Houston is always very helpful and amazing! She always provides the best customer service and gives updates throughout the whole process. More

by JASMINEHORTON_2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Nov 14, 2024 -

Porsche North Houston responded

Thank you for the kind words! We’re delighted to hear that Kayle consistently provides you with exceptional customer service and keeps you updated throughout the process. Ensuring a smooth and enjoyable experience is our goal, and we’re thrilled Kayle delivers that for you every time. We look forward to assisting you again soon!

November 06, 2024

Ms. Slovacek is absolutely, positively the ultimate professional. Porsche is super lucky to have her. More

by ZMIARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Ms. Slovacek has made such a positive impression with her professionalism. We agree—she is an incredible asset to our team, and we’re lucky to have her. Thank you for recognizing her dedication, and we look forward to continuing to serve you!

November 06, 2024

I wanted to thank you and your team for the outstanding service. Every visit, you quickly identify and resolve issues, ensuring I'm back on the road in no time. Your attention to detail and thorough assess More

by Stevenson Nwokenkwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that our team consistently provides outstanding service and addresses any issues promptly to get you back on the road. Your appreciation for our attention to detail and the extra touch, like a car wash, means a lot to us. We’re committed to making every visit a seamless and pleasant experience, and we’re here for any “pit stop” you need. Thank you for choosing Porsche North Houston!

November 05, 2024

Haider Jaffer has been an outstanding service representative. Always have great service when he helps us More

by Sumbum97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We're thrilled to hear that Haider Jaffer consistently provides you with outstanding service. His dedication to delivering a great experience is something we value, and we’re glad it makes a difference for you. We look forward to serving you again and appreciate your trust in our team!

November 04, 2024

Service provided at this location is excellent. Efan is very accomodating and helpful with our purchase. More

by Tmnhml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your kind feedback! We're delighted to hear that you received excellent service and that Efan was accommodating and helpful with your purchase. Providing a seamless and enjoyable experience is our priority, and we're thrilled we could meet your expectations. We look forward to serving you again in the future!

November 03, 2024

Vehicle was serviced in a timely manner, and Jon kept me updated as repairs were done. More

by JOSEM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're pleased to hear that your vehicle was serviced promptly and that Jon kept you informed throughout the process. Providing clear communication and timely service is important to us, and we’re glad we could meet your expectations. We look forward to serving you again in the future!

November 02, 2024

Kayle was great to work with. Excellent service. Great explanation of service work, from video report to online breakdown of services required. More

by koolusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
Nov 14, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Kayle provided excellent service and clear explanations of the work done on your vehicle. The video report and online breakdown are designed to keep you informed, and we’re glad you found them helpful. We look forward to assisting you again at Porsche North Houston!

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