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Porsche North Houston - Service Center

Houston, TX

4.9
1,450 Reviews

1,450 Reviews of Porsche North Houston - Service Center

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September 25, 2024

Excellent service and attention, always. We are glad we have the tyre coverage, highly recommended for new vehicles. More

by Vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Vladimir, for your kind review! We're thrilled to hear that you've consistently received excellent service and attention. We're glad to know the tire coverage has been beneficial for you, and we highly appreciate your recommendation for new vehicle owners. We look forward to serving you again at Porsche North Houston!

September 25, 2024

My experience has always been nothing but excellence. I have always been treated with nothing but professionalism. I truly am happy with everything in the service department. More

by CHRISD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Porsche North Houston has always been excellent and that our service department has consistently provided you with professionalism and care. Your satisfaction means the world to us, and we look forward to continuing to serve you!

September 25, 2024

Porsche North & Jon Gosling are ranked at the top of the list for best dealership experiences! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, LW, for your fantastic review! We’re honored to be ranked at the top of your list for the best dealership experiences. Jon Gosling and the entire team at Porsche North Houston strive to deliver excellence, and we’re thrilled to know we’ve met your expectations. We look forward to serving you again!

September 25, 2024

Always a great experience at Porsche North Houston. Top sales and service. I will certainly go back for all my needs More

by dkyle.burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, for your kind words! We’re delighted to hear that you always have a great experience with both our sales and service teams at Porsche North Houston. We truly appreciate your loyalty and look forward to taking care of all your needs in the future!

September 25, 2024

- Customer service was amazing. - Everyone was helpful and accommodating. T - Chris Brown was very knowledgeable and helpful and look forward to future visits. More

by jason.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Jason, for your great review! We’re thrilled to hear that you had an amazing customer service experience and found everyone helpful and accommodating. We’re especially glad that Chris Brown provided knowledgeable and helpful service. We look forward to welcoming you back for future visits at Porsche North Houston!

September 25, 2024

The team is incredibly knowledgeable and always goes above and beyond to ensure every detail is handled. Whether you're looking for routine maintenance or exploring new models, they are dedicated to pro More

by luisg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanual Agramonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Luis, for your fantastic review! We’re thrilled to hear that our team consistently goes above and beyond to ensure every detail is handled, whether it’s for routine maintenance or exploring new models. Your recommendation means a lot to us, and we’re so glad that you appreciate the outstanding service and welcoming atmosphere at Porsche North Houston. We look forward to serving you again!

September 25, 2024

They had my car for 3 days and couldn’t tell me when it would be ready. My service agent went on a training course and it was difficult to find someone who knew what was happening. There was also a recall More

by rjspies18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and communication issues you experienced during your recent visit. We understand your frustration and have already spoken with you to address your concerns. Your experience is not reflective of the high standards we strive for at Porsche North Houston, and we are committed to improving and ensuring this doesn't happen again. We hope to provide a much smoother experience in the future and appreciate your patience and understanding. We look forward to the possibility of receiving an updated review and providing you with the service you deserve.

September 25, 2024

Kayle was a pleasure to work with. Her proactive communication made the whole experience outstanding! More

by PETEMORRISSW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We’re thrilled to hear that Kayle’s proactive communication made your experience outstanding. It was a pleasure working with you, and we look forward to assisting you again at Porsche North Houston!

September 24, 2024

Juan was very professional and it was a quick turn around for my vehicle thank you More

by CARTEAGAZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're thrilled to hear that Juan provided professional service and a quick turnaround for your vehicle. We appreciate your feedback and look forward to serving you again at Porsche North Houston!

September 22, 2024

Great service place looks amazing and Jennie was awesome same for the finance person. Highly recommended. More

by steve@ubtexas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche North Houston responded

Thank you, Steve, for your fantastic review! We're thrilled to hear that Jennie and the finance team provided you with great service and that you enjoyed the experience at Porsche North Houston. We truly appreciate your recommendation and look forward to serving you again!

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