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Porsche North Houston - Service Center

Houston, TX

4.9
1,450 Reviews

1,450 Reviews of Porsche North Houston - Service Center

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September 27, 2024

Great service and ambiance. The team is engaging and looking to find what solutions you may need More

by memob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're thrilled to hear that you enjoyed the service and ambiance at Porsche North Houston. Our team always strives to be engaging and focused on finding the best solutions for our customers. We appreciate your feedback and look forward to welcoming you back soon!

September 27, 2024

John was courteous and helpful. He recommended and organized possible solutions for my car issue. More

by gljrnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're glad to hear that John was courteous and helpful in recommending and organizing solutions for your car issue. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 27, 2024

Chris is always the ultimate professional providing exceptional customer service. I would recommend Porsche North Houston for all service needs. More

by JHARRIS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind words! We're thrilled to hear that Chris continues to provide you with exceptional customer service. Your recommendation means a lot to us, and we look forward to taking care of all your service needs at Porsche North Houston!

September 27, 2024

Great service, Juan Alvarez great professional and helps resolve all issues! Front desk is friendly! More

by Sergey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Sergey, for your kind review! We’re thrilled to hear that Juan Alvarez provided great professional service and helped resolve all your issues. We're also happy to know that you had a positive experience with our friendly front desk team. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 27, 2024

Not like before, Always a 10 Service manager dropped ball On service a problem.car started with and porche failed on update! Not porche like! Sorry but facts More

by ETSPERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario and Jake amazing
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your honest review. We're sorry to hear that your recent experience didn’t meet the high standards you’ve come to expect from us. We sincerely apologize for the service issues you encountered, and we’d like to make things right. Please reach out to us directly so we can address the concerns with your vehicle and ensure your next visit is up to Porsche standards. We appreciate your feedback and the opportunity to improve.

September 26, 2024

Federico was a great help in my journey to acquire a Porsche Spyder. Despite the bureaucratic nature of the process, we were able to accomplish this task smoothly. More

by gg188
Recommend Dealer
Yes
Employees Worked With
Federico Rangel
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your great review! We’re so glad to hear that Federico was able to assist you in smoothly navigating the process of acquiring your Porsche Spyder. We appreciate your trust in Porsche North Houston and look forward to serving you again in the future!

September 26, 2024

Jon Gosling is amazing. Very concerned about making the customer experience as good as possible. More

by DEWEY923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your great review! We're thrilled to hear that Jon Gosling made your experience as positive as possible. He’s truly dedicated to providing the best service for our customers, and we’re glad it showed. We look forward to serving you again at Porsche North Houston!

September 26, 2024

Love visiting this dealership and getting service here. The communications were very clear — text message, videos, and calls to explain the finer points. The system used for approvals is easy to use. Yo More

by lhart0830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Sepulveda
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your wonderful review! We're so glad to hear that you enjoy visiting Porsche North Houston for service and that our communication methods, from text messages to videos, made the process clear and easy to follow. We're also happy to know that the loaner experience and return process were smooth for you. Your trust means a lot to us, and we look forward to assisting you again in the future!

September 26, 2024

Porsche North Houston always has top-notch service and staff. Everything is handled with a complete focus on the customer experience, and I never have to worry about my car. More

by Zerin Dube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Zerin, for your kind review! We're thrilled to hear that our top-notch service and focus on the customer experience consistently give you peace of mind. We truly appreciate your trust in Porsche North Houston and look forward to continuing to provide you with exceptional care!

September 26, 2024

Being a long-term customer of Porsche of Houston, I must say, their service has consistently been exceptional. During my recent visit, I was once again impressed by their robust turnaround time, ensuring th More

by Stevenson Nwokenkwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Stevenson, for your glowing review and for being a long-term member of the Porsche North Houston family! We're delighted to hear that Chris Brown has consistently provided you with exceptional service and made your visits enjoyable by sharing his passion for the classics. Your trust and kind words mean the world to us, and we look forward to continuing to meet your needs promptly and efficiently for many more years to come!

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