1,449 Reviews of Porsche North Houston - Service Center
Love the new location. I came in for my first service. The service team took great care of me at drop off and transport to and from the office (John Gosling and Sultan Monso I came in for my first service. The service team took great care of me at drop off and transport to and from the office (John Gosling and Sultan Monsour). Everything was completed on time and as expected. I got the chance to catch up with my salesperson, Byron De Braine, and get a personal tour of the new location. The facilities are great, the cars are awesome and the service is superb. I look forward to a long relationship with Porsche of North Houston. More
Professional OVERALL GOOD REVIEWS, LOANER CAR PROCESS COULD BE A LITTLE QUICKER, MAYBE KEEP CUSTOMER INFO ON FILE SO LOANER CAR IS READY TO GO, NO TIME SPENT COPYI OVERALL GOOD REVIEWS, LOANER CAR PROCESS COULD BE A LITTLE QUICKER, MAYBE KEEP CUSTOMER INFO ON FILE SO LOANER CAR IS READY TO GO, NO TIME SPENT COPYING LICENSE AND INSURANCE INFO. KEN SMITH More
Exemplary Service I was greeted promptly and taken care of quickly, so I could get to work on time. My service advisor took great care of me and informed me when my veh I was greeted promptly and taken care of quickly, so I could get to work on time. My service advisor took great care of me and informed me when my vehicle was ready. Same-day service, outstanding! More
100K Service New facility is excellent, customer friendly and made the made the maintenance process seamless. Jay displayed excellent customer service maintaining New facility is excellent, customer friendly and made the made the maintenance process seamless. Jay displayed excellent customer service maintaining contact on status throughout the process. More
Annual Service for 911 Chris Brown is my Service Advisor. I put very few miles on my 911 and Chris is very helpful advising delaying certain unnecessary items because of the Chris Brown is my Service Advisor. I put very few miles on my 911 and Chris is very helpful advising delaying certain unnecessary items because of the low miles. He is very experienced and I trust his advice. More
Annual Service Perforned annual service and state inspection. Car was ready for same day pick up. Friendly service advisor. Looking forward to opening of new service Perforned annual service and state inspection. Car was ready for same day pick up. Friendly service advisor. Looking forward to opening of new service center. More
Employees are Fantastic! Jay in service has always been fantastic to work with. He is a great asset to your team! I hope he will be there for many years to come. I would a Jay in service has always been fantastic to work with. He is a great asset to your team! I hope he will be there for many years to come. I would also like to congratulate you guys on a beautiful new showroom! Fabulous! More
Excellent customer service This was my second service at North Houston and was very impressed with their helpfulness and responsiveness to my needs. I give them two thumbs up. This was my second service at North Houston and was very impressed with their helpfulness and responsiveness to my needs. I give them two thumbs up. More
Good Service representative Upset that Porsche PCM for my 2015 Macan is not being updated. Two year old maps are not satisfactory. This is not a dealership problem but a Porsche Upset that Porsche PCM for my 2015 Macan is not being updated. Two year old maps are not satisfactory. This is not a dealership problem but a Porsche problem More
Courtesy At Its Best Eveeyone you encounter upon a visit to this dealership always greets you and asks if you have been helped. This is refreshing from having to wander a Eveeyone you encounter upon a visit to this dealership always greets you and asks if you have been helped. This is refreshing from having to wander around and beg for someone to notice you. Always a very pleasant experience. More