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Porsche North Houston - Service Center

Houston, TX

4.9
1,450 Reviews

1,450 Reviews of Porsche North Houston - Service Center

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September 30, 2024

great dealer, good service and very friendly staffs. I brought a GX460 and they service the vehicle well prior to delivery. More

by LEENGUYEN401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Galateanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're delighted to hear that you had a great experience with our dealership and that our team provided excellent service. We’re glad everything was well taken care of before the delivery of your GX460. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 29, 2024

Fantastic service; high attention to detail and customer service. Jon Gosling is knowledgeable, professional, very helpful in helping me schedule service and explaining what needs to be done. Hi More

by brian.j.conjelko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, Brian, for your fantastic review! We're thrilled to hear that Jon Gosling provided knowledgeable, professional service and helped make your experience smooth and clear. We pride ourselves on attention to detail and customer care, and we're glad we delivered on both. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 29, 2024

The purchase experience at Porsche North was excellent. Jake Wilmott made me feel like family. He spent time showing features of the car and was very knowledgable. You could tell he is passionate about th More

by jvfd3512
Recommend Dealer
Yes
Employees Worked With
Jake Wilmott
Oct 16, 2024 -

Porsche North Houston responded

Thank you so much for your wonderful review! We're thrilled to hear that Jake Wilmott made you feel like family and shared his passion for the Porsche brand during your purchase experience. We're also glad the finance process was smooth and pressure-free. We appreciate your trust in Porsche North Houston and hope you enjoy your new car! We look forward to serving you again.

September 29, 2024

Stunning facility with even better advisors. Jon was everything you’d wish to have in a Highline ASM. Communication was great, process was seamless and facility was beautiful. More

by AGARZA898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beneke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Machauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pedone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your fantastic review! We're thrilled to hear that Jon provided excellent communication and made the process seamless for you. It's great to know that you were also impressed with our stunning facility and the team of advisors. We appreciate your trust in Porsche North Houston and look forward to serving you again!

September 29, 2024

Efficient, friendly, listen to my questions and areas of concern, if any A very pleasant experience. More

by legal1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're pleased to hear that you had a pleasant experience and that our team was efficient, friendly, and attentive to your questions and concerns. We appreciate your feedback and look forward to assisting you again at Porsche North Houston!

September 28, 2024

⭐️⭐️⭐️⭐️⭐️ Trustworthy Service for Years! I’ve been working with Jon Gosling at Porsche North Houston for many years, and he has always provided excellent service. Jon is knowledgeable, pr More

by HANISMENKARIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you so much for your incredible review and for your loyalty over the years! We're thrilled to hear that Jon Gosling has consistently provided you with excellent, trustworthy service and that you feel more like family than just a customer. Your recommendation means a lot to us, and we look forward to continuing to take great care of your Porsches for many more years to come!

September 28, 2024

Porsche North has the finest customer service I have ever experienced in the automotive industry. More

by johnrinando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you, John, for your kind words! We're honored to hear that Porsche North Houston provided you with the finest customer service you've ever experienced in the automotive industry. Your feedback means a lot to us, and we look forward to continuing to deliver exceptional service in the future!

September 28, 2024

Everyone was super helpful. Very professional and courteous staff. I would recommend to everyone that I know. More

by MFBENSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind words! We’re delighted to hear that our team provided you with professional, courteous, and helpful service. Your recommendation means a lot to us, and we truly appreciate your trust in Porsche North Houston. We look forward to serving you again in the future!

September 28, 2024

My wife cayenne has been to the service center several times and they are not able to correct the problem and service advisor rudely asked us “why do you keep coming to me?!!!!” After we expressed our fru More

by BEHZADNAZARI63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your feedback, and we sincerely apologize for the negative experience you and your wife have had with our service center. We understand your frustration, and our manager, Michael Machauer, has already reached out to you directly to address the issue. Please feel free to get in touch with him at your earliest convenience. We are committed to resolving this matter and providing you with the service you deserve.

September 27, 2024

I have now bought 2 Porches from them. Their staff are professional, friendly, and helpful. Highly recommend Porsche North Houston! More

by rcstacey22
Recommend Dealer
Yes
Employees Worked With
Mustapha Ramadan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche North Houston responded

Thank you for your continued trust in Porsche North Houston! We’re thrilled to hear that you've had such positive experiences with our team during both of your Porsche purchases. Your kind words about our professional, friendly, and helpful staff mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future!

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