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Porsche North Houston - Service Center

Houston, TX

4.9
1,450 Reviews
Call Service Center (855) 869-4156

1,450 Reviews of Porsche North Houston - Service Center

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October 09, 2024

The dealership experience was great. There were a lot of updates made to the inside of the building. And everyone was friendly More

by hrboss2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle Slovacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're glad to hear that you had a great experience at our dealership and that you appreciated the updates to our facility. It's wonderful to know that our team was friendly and welcoming. We look forward to seeing you again at Porsche North Houston!

October 09, 2024

great service, got in right away, would bring in for service at this location again, thank you. More

by janelle11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you, Janelle, for your kind review! We're glad to hear that you had a great service experience and were able to get in right away. We look forward to welcoming you back for future service at Porsche North Houston. Thank you for choosing us!

October 09, 2024

I particularly like having Uber transportation available. The other Porsche dealers around here don’t do that. More

by PCEDERGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your feedback! We're delighted to hear that you appreciated the availability of Uber transportation during your visit. We strive to provide convenient and exceptional service, and we're glad we could offer something unique compared to other Porsche dealerships. We look forward to serving you again at Porsche North Houston!

October 07, 2024

Great friendly and timely service. The videos overlook of the car are very helpful to understand the needed repairs More

by RA040478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your review! We're glad to hear that you received great, friendly, and timely service. We're also happy to know that the video overview of your car helped you better understand the needed repairs. We appreciate your feedback and look forward to serving you again at Porsche North Houston!

October 07, 2024

Very courteous and professional staff, as well as a friendly atmosphere. I was told what was going to be done to my 2018 911 GTS for service and repairs AND what i was told was exactly what i received. More

by mike@lomef.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your feedback, Mike. While we're glad to hear that our team provided clear communication about the service and repairs for your 2018 911 GTS, we're concerned about the 1-star rating and would love to understand how we can improve your experience. Your 911 GTS is a treasure, and we’re committed to keeping it in showroom condition. Please don’t hesitate to reach out to us directly so we can address any concerns you may have. We truly appreciate your trust and want to ensure you leave fully satisfied.

October 07, 2024

Great communication and timely. Explained the process and stayed within schedule and valued my time. More

by Bdkelleher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Federico Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your kind review! We're glad to hear that you had a great experience with clear communication and timely service. We always strive to respect our customers' time and stay on schedule. We appreciate your trust in Porsche North Houston and look forward to serving you again!

October 07, 2024

Jon is consistently great, quick communications and he gets things knocked out fast, all done with smile. More

by Michael P911R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you, Michael, for your kind review! We're thrilled to hear that Jon continues to provide great service with quick communication and efficiency. His dedication to getting things done with a smile is exactly what we strive for at Porsche North Houston. We appreciate your trust and look forward to serving you again!

October 05, 2024

I had great experience with Federico. He’s very attentive to our need and provided excellent services. More

by lqtruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Federico Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you for your wonderful review! We're delighted to hear that Federico provided you with excellent service and was attentive to your needs. We appreciate your feedback and look forward to serving you again at Porsche North Houston!

October 05, 2024

Always a great experience with this group. Chris treats my Cayanne S as if it was his Porsche, gives useful suggestions, keeps me informed and had car delivered to my home on completion of Sc More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you so much for your loyalty over the past 20 years! We're thrilled to hear that Chris consistently provides you with exceptional care for your Cayenne S, treating it as if it were his own. We truly appreciate your trust in Porsche North Houston, and we're always here to keep your Porsche in top condition. We look forward to continuing to serve you for many more years!

October 05, 2024

Great experience. Very attentive and responsive. Jeannie did a great job throughout the entire process. More

by Samir M
Recommend Dealer
Yes
Employees Worked With
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Porsche North Houston responded

Thank you, Samir, for your feedback and for recognizing Jeannie’s attentiveness and responsiveness throughout the process. We’re glad to hear you had a great experience, though we noticed the 3-star rating. If there’s anything we can do to improve your experience further, please don’t hesitate to reach out. Your satisfaction is important to us, and we’d love the opportunity to address any concerns.

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