1,451 Reviews of Porsche North Houston - Service Center
Willie is the only person I go to. He is a rock star! Willie’s service is truly exceptional. He knows me and knows my car. He is also very accessible from an appointment perspective. Willie gets my bus Willie’s service is truly exceptional. He knows me and knows my car. He is also very accessible from an appointment perspective. Willie gets my business every time. More
Definition of Perfection in Service. Having been to another dealership in town for other maintenance, I wanted to give PNH a go since it's usually ranked one of the top dealerships in the Having been to another dealership in town for other maintenance, I wanted to give PNH a go since it's usually ranked one of the top dealerships in the nation and reviews seem to be resoundingly positive. I can see why. From the arrival/greeting, to the interaction with the advisors - these folks get what service should be. The waiting area/coffee bar is well-stocked, and the dealership itself is clean with plenty of cars to gander at too. Shout out to Jon G. who was efficient and kept me in the loop (and the coordination of the loaner vehicle was spot-on). I will be back. More
20,000 mile service - will no longer use Porsche of West Hou I purchased my 2018 718 Cayman S at Porsche of West Houston but Going forward I will only deal with Porsche of North Houston. The differences between I purchased my 2018 718 Cayman S at Porsche of West Houston but Going forward I will only deal with Porsche of North Houston. The differences between the two dealers in Houston is stark and significant. When one would think of what exceptional service might be, all one would need to do is interact with folks at Porsche of North Houston once, and it will be immediately obvious that “excellence” is a embedded in the core fabric of its operations and culture. On the other hand, nothing could be farther from this with Porsche of West Houston. Willie was knowledgeable, friendly and easy to work with and spent extra time to help onboard features of my car that Porsche of west Houston did not take the time or care to provide - even at pick up of my new vehicle - here are the keys, see ya! Can’t say enough of good things about this operation. “Exceptional!” I will be purchasing a McCann soon, and will do so at Porsche of North Houston. More
As usual I received first class service My car needed a major service and I was told before hand what to expect and the cost. They gave my car a full work over and I agreed to get everythin My car needed a major service and I was told before hand what to expect and the cost. They gave my car a full work over and I agreed to get everything done. It runs like a new car. More
Top of the line service department Had a loud clunk going on in the rear of the car they not only found the problem but went above and beyond to make sure the car was safe again all tha Had a loud clunk going on in the rear of the car they not only found the problem but went above and beyond to make sure the car was safe again all that said the bill was zero Great team and expert qualifications More
Excellent Customer Svc. Jay is my Porsche Service Advisor, super customer service. My experience exceeded my expectation. i will definitely return to this dealership again. T Jay is my Porsche Service Advisor, super customer service. My experience exceeded my expectation. i will definitely return to this dealership again. Thanks. Thanks thanks. More
Excellent Service Experience Each time I have brought my 911 in for service or a warranty check, I have experienced nothing but excellent customer service. Thank you Porsche North Each time I have brought my 911 in for service or a warranty check, I have experienced nothing but excellent customer service. Thank you Porsche North Houston! More
Excellent service Great service from Jon Gosling and Porsche of North Houston, as always. Jon completed the work and communicated the way I had requested, and I was pro Great service from Jon Gosling and Porsche of North Houston, as always. Jon completed the work and communicated the way I had requested, and I was provisioned a delightful loaner car that exceeded my needs. I will be returning for continued service work. More
Excellent service I had to bring my Macan S in for service and from the time I drove into the garage until I drove out, the service was excellent. The guys that meet me I had to bring my Macan S in for service and from the time I drove into the garage until I drove out, the service was excellent. The guys that meet me when I first drive up are polite and helpful. My service advisor, Wiley, is always very friendly and helpful. Wiley is very knowledgeable about what needs to be done and explains everything. Wiley keeps me informed, so I don’t have any surprises when I pick up my car. More
Another knock-out for service I just recently had Sam Shalala in the “classic” repair department rebuild my 1979 911 SC. The car was completed in a few weeks after and engine rebu I just recently had Sam Shalala in the “classic” repair department rebuild my 1979 911 SC. The car was completed in a few weeks after and engine rebuild and full suspension refresh and the car came out better than I could have possibly ever imagined. I am so thankful and grateful that my local dealer has someone of that caliber back there wrenching on these old cars. If you want your classic Porsche to receive the proper care and attention, this is where you need to bring it. Thanks again guys! More