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Porsche North Houston - Service Center

Houston, TX

4.9
1,453 Reviews
Call Service Center (855) 869-4156

1,453 Reviews of Porsche North Houston - Service Center

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January 19, 2023

Very prompt and high quality service. Service advisor is helpful and goes the extra mile to make sure that my car is picked up and delivered at my workplace. Estimates are accurate and pa More

by Sddd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
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Feb 08, 2023 -

Porsche North Houston responded

Thank you for your kind words! We're happy to know that you had a positive experience with our service advisor and that the estimates were accurate and payment was easy to make. We strive to provide our customers with the best possible service and we're glad to hear that we succeeded in this case. Thank you for choosing Porsche North Houston and we hope to see you again soon!

January 18, 2023

First class service as always! Very professional and extremely courteous service personnel. Excellent communications and updates throughout. More

by imac10660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston. We are thrilled to read your five-star review and appreciate the kind words about our team. Our goal is to always provide first-class service and it great to hear that we were able to do so during your recent visit. We hope you'll choose us again for your automotive needs in the future.

January 16, 2023

I have been getting the run around for 6 months. I would not buy a Go Kart from this place. The Service department destroyed my car and refuses, so far to repair it. More to come on this! More

by crobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jones
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January 14, 2023

Service was scheduled quickly and the work was completed in a timely fashion once I got there. More

by Scott.Anderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jan 31, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Scott! We're glad to hear that you had a positive experience and our service department was able to help you out quickly. We hope you'll come back and visit us again in the future.

January 02, 2023

I brought my Cayenne in for a recall item and the service was fantastic. They made sure that I understood everything they were going to do. I waited on my vehicle in their very nice waiting area. More

by regis.troutman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jan 31, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Regis. I'm glad to hear our team provided great service and took care of your recall needs. Our waiting area is designed to provide a comfortable experience while you wait, and I'm happy to hear that it met your expectations. We hope to see you again soon!

December 30, 2022

Great service! Willie G. is great to work with and knows the industry quite well. More

by Ghost Nomad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for the great review, Brad! We're so happy to have provided you with the best customer service and that you enjoyed your experience at our dealership. We look forward to seeing you again in the future!

December 26, 2022

Excellent response and explanation of product and fit. I Would you them again if needed. More

by magraham50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Ortiz
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Feb 08, 2023 -

Porsche North Houston responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our team and would gladly work with you again in the future. Porsche North Houston is proud to serve our customers and we're happy to have been able to help you find the perfect car for your needs. Thank you for choosing us!

December 22, 2022

This was my first time at this dealership, not only was I not greeted I was made to feel like I was bothering the service person. This was the worst customer service I have dealt with at a high end business More

by Lrando
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Martinez
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December 22, 2022

Excellent timely service. I had a tire bubble and they put on a new tire the same day and returned my car to me, all while I was at work! More

by aimee817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Porsche North Houston responded

Thank you for your kind words, Aimee! We're thrilled to have had the opportunity to serve you and we appreciate your business. Our team is passionate about providing an exceptional experience and it's great to see that reflected in your review. We hope you'll continue to choose us for all of your Porsche needs!

December 20, 2022

Service coordination was fast, easy and pleasant. Willie Gilder was awesome to work with! I’ll be choosing this dealership for all my future services. More

by martycompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Jan 31, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Marty. We're glad Willie was able to help make your service experience a good one and we hope you'll come back to see us for all your Porsche needs in the future.

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