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Porsche North Houston - Service Center

Houston, TX

4.9
1,453 Reviews
Call Service Center (855) 869-4156

1,453 Reviews of Porsche North Houston - Service Center

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February 17, 2023

Great customer service by Jon Gosling. Car was in for a factory recall and Jon said the work could be completed in 2 hours, so I chose to wait for the service. I enjoyed the Starbucks cof More

by JMD930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston! We're so happy to hear that Jon Gosling provided great customer service and that you enjoyed your time here. It sounds like you got a lot done in a short amount of time! Thank you for letting us know the car was ready early and that it needed a wash - we're glad we could take care of both for you. We hope to see you again soon!

February 14, 2023

Mr. William Gilder gave as always a TRULY EXCEPTIONAL SERVICE! Highly recommended. Always available for help. More

by guillermopous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 22, 2023 -

Porsche North Houston responded

Thank you for your kind words about Mr. William Gilder, Guiller. We are very proud to have him as part of our team and I'm sure he will be happy to know that his exceptional service was appreciated. We hope you'll visit us again in the future and if there is anything we can do to make your experience even better, please don't hesitate to let us know.

February 08, 2023

Very responsive and helpful Good communications and service Product received was delivered in a timely fsshion More

by Arthurday72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for your kind words, Arthur. I'm glad to hear that our team was responsive and helpful when you needed us. We strive to provide excellent service to all of our customers and it's great to know that we were able to do so in your case. I'm also glad to hear that the product was delivered in a timely fashion and that you're happy with it. Thank you for choosing Porsche North Houston and we hope to see you again soon!

February 07, 2023

Porsche North is always prompt, thorough and courteous. Happy that they are convenient to my side of town. More

by vflaherty1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for choosing to service your Porsche with us. We're thrilled to have the opportunity to serve you and we appreciate the kind words! Our team is passionate about providing an exceptional experience and it's great to see that reflected in your review. We hope you'll continue to choose us for all of your Porsche needs!

January 31, 2023

Great customer service. Everything explained and taken care of without delays or issues. Timely return of my vehicle once completed. More

by David Villarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, David! We appreciate your kind words and five-star review. Our team is dedicated to providing excellent customer service, and we're glad to hear that everything went smoothly during your visit. We look forward to seeing you again soon!

January 30, 2023

Excellent service and care from the entire team. Very good communications and follow-up from service advisor. More

by dcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for your kind words about Porsche North Houston, Dcain. We're happy to have been of service and to have earned your trust and business. It was a pleasure having you as our guest and we hope to see you again soon. Best regards, The team at Porsche North Houston

January 28, 2023

Willy Gilder along with the broader Porsche North Team consistently show Professionalism, attention to detail, profound technical knowledge and a sense of urgency. More

by William A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for sharing your experience with us, William. We're thrilled to hear that Willy Gilder and the team at Porsche North Houston were able to provide you with such an exceptional level of service. It's great to know that our efforts are being recognized and appreciated. We'll be sure to pass along your compliments to Willy and the rest of the team. Thank you for choosing Porsche North Houston as your source for all things Porsche!

January 27, 2023

Willie Gilder is awesome! ! He has taken care of me for 15 years!! Thank you More

by bmwseabass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Report | Print
Feb 08, 2023 -

Porsche North Houston responded

Thank you for your loyalty to Porsche North Houston. I'm glad Willie Gilder has been able to take care of you for so many years and that you've had a positive experience with him. He is a valuable member of our team! If there's anything we can do to make your experience even better, please don't hesitate to let us know. We appreciate your business and look forward to serving you for many years to come.

January 26, 2023

Porsche North Houston totally get what owning a Porsche is about. It’s not the deal it’s the customer service, the passion, the responsiveness, the communication and commitment to satisfaction. More

by Paul Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani
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Feb 08, 2023 -

Porsche North Houston responded

Thank you, Paul, for your kind words about Porsche North Houston. We are truly passionate about our customers and their experience with us, and we appreciate your recognition of that. It is our commitment to satisfaction that drives us to deliver the best possible experience to each and every one of our customers. We are so glad that you had a positive experience with us and we hope you will visit us again in the future!

January 25, 2023

The car was leaking fluid. John had it looked at, provided the estimate and it was repaired. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston, Jr.! I'm glad to hear John took care of your car and that the repair was completed to your satisfaction. We appreciate your business and hope you'll visit us again in the future.

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