Porsche North Houston - Service Center

Porsche North Houston responded

Thank you so much for your kind words, Todd! We are delighted to hear that our team at Porsche North Houston was able to provide excellent, timely service during your visit. We understand how precious time is to busy executives and we strive to deliver world class service each and every time. Your feedback is greatly appreciated and we sincerely look forward to welcoming you back soon!

Porsche North Houston responded

Thank you for your glowing review! We at Porsche North Houston are so pleased to have exceeded your expectations throughout your visit. Our team works hard every day to provide excellent customer service and quality workmanship in our vehicles. We are delighted that even with the rigorous pricing standards we place on our services and products, you still appreciate the level of excellence provided. Customer happiness is always our top priority and we're glad to hear your wonderful experience was indicative of that. Please don't hesitate to return if there's ever any other service or product needs we can take care of for you. Thank you again for taking the time to leave us such a great review!

Porsche North Houston responded

Thank you Ashley for your wonderful feedback on Porsche North Houston! We are so happy to hear that our service support was amazing and that Willie Gilder provided you with the highest level of customer service. We strive to provide an exceptional experience and we appreciate that you took the time to recognize this. At Porsche North Houston, we value our customer relationships and are committed to being dependable through making appointments on time, as well as meeting and surpassing expectations. We look forward to working with you again in the future.

Porsche North Houston responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Porsche North Houston. It is wonderful to hear that the service and communication during your visit with us was excellent, and that you found our waiting area clean and enjoyable with snacks! We strive to provide an exceptional customer service experience and we’re delighted we achieved this during your visit. We look forward to serving you again in the future!

Porsche North Houston responded

Dear Baron, Thank you so much for the great review of Porsche North Houston. It's wonderful to hear that you had such a positive experience with our customer service, communication, and mechanical work. We strive to make sure our clientele have clarity in all aspects of their business dealings with us and it's gratifying to hear that it was successful! We are proud to be accountable and transparent in all pricing matters. We take great pride in making sure our maintenance services are always done with precision and attentiveness. Thank you for your appreciation of our dedication to detail on all timed services - we work hard to exceed expectations! We hope you will visit us again soon. Regards, Porsche North Houston

Porsche North Houston responded

Thank you so much for your review. We are delighted to hear that overall, you had a wonderful experience! We apologize that we were unable to take care of the window wiper during your visit – we do want to take care of anything you might need as quickly and efficiently as possible. If there is anything else we can do for your next visit, please let us know. Thanks again for taking the time to share about your experience with Porsche North Houston. We hope to serve you again soon!

Porsche North Houston responded

Thank you for visiting Porsche North Houston, Pamela! We're thrilled to hear that you felt our facility was beautiful and clean. Our team works hard to ensure every guest experiences a two-part experience that is pleasing to their eyes and comfortable. We are so glad that you were able to take advantage of the snacks we have available and enjoy your time in our waiting room. We hope you chose Porsche North Houston when it comes time for your upgrade, repair, or maintenance needs again. Please don’t hesitate to contact us if there is anything else we can do for you!

Porsche North Houston responded

Thank you for your kind words about our team at Porsche North Houston! We are so glad that Willie Gilder made your experience with us a positive one. We pride ourselves on providing exceptional customer service and transparent communication in every repair or maintenance appointment, and it's wonderful to hear that we were successful with you. Thank you for your five-star rating and beyond kind review--we truly appreciate it. Please don't hesitate to contact us if there is anything else we can do.

Porsche North Houston responded

Thank you for your review! We are thrilled to hear that our customer service met and exceeded your expectations. It is a priority for us to keep clear, open lines of communication between ourselves and our customers in order to ensure their needs are heard and taken care of. We appreciate your kind words about our staff's dedication to providing outstanding service and will be sure to pass along your compliments. We're looking forward to continuing to serve you with great customer service in the future.

Porsche North Houston responded

Thank you for choosing Porsche North Houston. We're happy to hear that you had a great experience with our service advisor and that your car was serviced quickly. We're also glad to hear that you found our dealership easy to work with and that we provided you with a loaner car. Thank you for your kind words and we hope to see you again soon!