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Porsche North Houston - Service Center

Houston, TX

4.9
1,453 Reviews

1,453 Reviews of Porsche North Houston - Service Center

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June 06, 2023

Chris Brown was an excellent service representative and exemplary in my experience. Work was performed timely and within budget. I would highly recommend this dealer. More

by lajollabub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Porsche North Houston responded

Thank you for your kind words and 5-star review! We are truly thankful to hear that Chris Brown provided a timely, efficient service during your visit -- it's exactly what we strive for with each customer! Chris' commitment to delivering exceptional customer service is something we value highly here at Porsche North Houston. We are so glad he was able to assist you and hope that the work done on your vehicle will provide many miles of enjoyable driving. If there's ever anything else we can do for you, please don’t hesitate to reach out! We look forward to welcoming you back in the future.

June 01, 2023

Very clean facilities. Everyone is very attentive and courteous. Willy in service went above and beyond to exceed my expectations. More

by gv4492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Gilder
Jun 07, 2023 -

Porsche North Houston responded

Thank you for your 5-star review, GV! We strive to exceed our customers’ expectations at Porsche North Houston and it sounds like Willy in service did just that. We are delighted that you had a pleasant experience and appreciate your compliments. Your satisfaction is our top priority and we look forward to assisting you again soon.

May 26, 2023

I enjoy the great service, knowledge, concerns, and warm welcoming Willie gives. Wilie is exceptional. More

by gayle_dsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
May 24, 2023

Great customer service. Quick response when I contacted my service rep Chris and got me in the same week! More

by trek737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Thank you for taking the time to review your experience! At Porsche North Houston, it’s our privilege to make sure our customers receive a superior experience and that their needs are met as quickly as possible. We're delighted to hear that Chris was able to respond quickly to your inquiry and get you in for service the same week - it's a testament not only to his dedication but also of the Porsche North Houston team. We appreciate your five-star rating and look forward to welcoming you back for future service needs.

May 21, 2023

Outstanding service department with friendly and efficient people! The pick up service was a plus. More

by htfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Thank you, Fuller, for your feedback on your experience at Porsche North Houston! We are thrilled to hear that our service department team left a positive impact and our complimentary pick up service was an extra plus as well. We take pride in hiring friendly and efficient individuals with the goal of ensuring that each customer has a seamless experience and 100% satisfaction. We appreciate you taking the time to share your opinion of our dealership. If there is anything else we can do for you, please don't hesitate to let us know!

May 18, 2023

Chris Brown in Service, is extremely professional and is very attentive to customers. Thank you again for the prompt service!! More

by Aston.gabriel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Porsche North Houston responded

Aston, thank you so much for taking the time to review your recent service experience at Porsche North Houston. We are so pleased to hear that Chris Brown provided you with prompt and professional service and delighted that you shared your positive feedback here. Our mission is always to ensure our customers experience excellence when visiting us, and we count ourselves fortunate when they take the time to share their stories. Thank you for choosing Porsche North Houston!

May 17, 2023

Thanks to Jon Gosling, my service consultant, for always being helpful & patient & kind to me each time I have an appointment. A big shoutout to Lani Roy for helping me lock in my seat settings to both of m More

by vts1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lani Roy
Jun 19, 2023 -

Porsche North Houston responded

We appreciate you taking the time to review your experience with us. We are glad to hear that Jon and Lani provided a wonderful experience for you. We are happy they were able to help get your seat settings set up just right for both of your vehicle’s key fobs. We continue to strive to be the best in customer service and meeting all of our customers needs. Please let us know if there is anything else we can do for you on your next visit. Thank you again for your kind words and continued support.

May 11, 2023

Outstanding performance every time I visit! Over the past four years I’ve been to six Porsche dealerships for service and have ended my search at Porsche North Houston. My service advisor (Jon More

by Holly Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Porsche North Houston responded

Thank you so much for your five-star review, Holly! At Porsche North Houston, we take great pride in delivering the highest levels of service and it's fantastic to hear that you have consistently experienced that over the past four years. We'd like to specifically thank you for highlighting Jon Gosling and our loan car administrator for their professionalism, friendliness and efficiency. Your kind words will be a great encouragement for them! Ensuring that every customer has an outstanding experience is our top priority, and we appreciate you taking the time to share yours with us. We hope that you continue visiting us for your future maintenance needs and thank you again for your loyalty!

May 09, 2023

Jon Gosling is the man and deserves a pay raise. Great experience. Very attentive and answered all questions. Great experience More

by cnooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Yale, Michael Molina, Willie Gilder, Mario Ortiz
May 12, 2023 -

Porsche North Houston responded

Thank you for the wonderful review of Porsche North Houston and for taking the time to recognize Jon Gosling. We will make sure your words reach him and his team! We pride ourselves on providing a great customer experience, so we are thrilled that you had such a positive encounter with us. We appreciate your loyalty and look forward to seeing you again at Porsche North Houston!

May 05, 2023

I have been using Porsche North Houston for four years now. I could not be happier. Thank you, everyone! More

by balchunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Yale, Willie Gilder
May 12, 2023 -

Porsche North Houston responded

Thank you so much for your review! Our team here at Porsche North Houston is thrilled to know that you have been a loyal customer of ours for four years. We appreciate and value your feedback and are thankful you have allowed us to become part of your operations. All our staff at Porsche North Houston strive to provide an excellent customer experience every time and it's wonderful to hear we hit the mark with you. We look forward to seeing you again for all your future Porsche needs!

May 12, 2023 -

balchunas responded

I just returned from a few days on a beach. A 1300 miles round trip that was flawless. Thank you Porsche North Houston.

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