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Porsche North Houston - Service Center

Houston, TX

4.9
1,453 Reviews

1,453 Reviews of Porsche North Houston - Service Center

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August 02, 2023

Willie Gilder is my service consultant and always provides exceptional service. He keeps me informed with status updates from start to finish. More

by RJM Panamera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your experience with us. We truly appreciate your feedback. At Porsche North Houston, we are dedicated to providing exceptional service and making the sales process as smooth as possible for our customers. Your feedback about our eagerness to make the sale is greatly appreciated. We are delighted to hear that Willie Gilder, your service consultant, always provides you with exceptional service and keeps you informed throughout the process. We will be sure to pass along your compliments to Willie. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 02, 2023

Porsche North Houston is the best dealership I had ever dealt with bar none. Everyone at the dealership from Dales to Finance to Service is above and beyond any other auto dealership I ever dealt with. T More

by Porscheturboman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Porsche North Houston responded

We are truly honored to receive such high praise from you. Thank you for choosing Porsche North Houston and for taking the time to share your fantastic experience with us. It's incredibly rewarding to hear that you consider us the best dealership you've ever dealt with. Your kind words about our team, from Sales to Finance to Service, are deeply appreciated. We take immense pride in going above and beyond for our customers, and your recognition motivates us to keep up the stellar service. Your commitment to Porsche North Houston is invaluable to us, and we're delighted to have you as part of our Porsche family. If there's ever anything you need or any questions you have in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to continuing to serve you for many more years to come.

August 01, 2023

Great service. I would bring my vehicle back to this dealer anytime. Thanks for a good Porsche experience Z More

by erek.myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Porsche North Houston responded

Thank you for choosing Porsche North Houston for your vehicle service. We are thrilled to hear that you had a great service experience with us, and we truly appreciate your positive feedback. Your willingness to bring your vehicle back to our dealership anytime means the world to us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for being a valued customer, and we look forward to serving you again in the future.

August 01, 2023

Always great service. Excellent communication. Lani always very helpful. The next few words are just to get to 15 or more words. More

by jrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your continued loyalty to Porsche North Houston, and for your kind words about our service. We truly appreciate your feedback. Lani and our team are dedicated to providing great service, and we're delighted to know that you find our service always great with excellent communication. Your feedback about Lani being very helpful is highly valued. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

July 28, 2023

My service advisor was very clear about the charges and explained what was done in detail. Car was ready when promised. Very professional dealership. More

by Mikeypie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
Sep 21, 2023 -

Porsche North Houston responded

Thank you for taking the time to share your feedback about your recent service visit at Porsche North Houston. We are pleased to hear that your service advisor provided you with clear and detailed explanations about the charges and the work performed on your vehicle. At Porsche North Houston, we take pride in maintaining a high level of professionalism and transparency. Your time is valuable, and we're glad to know that your car was ready as promised. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

July 25, 2023

Always interested in what the customer needs are. Friendly and concerned while always going the extra mile. More

by Tom Netting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback with us. We are delighted to hear about your positive experience at Porsche North Houston. Our commitment to understanding our customers' needs and going the extra mile is paramount to us, and it's wonderful to know that you found our team to be friendly and concerned. Your satisfaction is our top priority, and we will continue to provide the exceptional service you deserve. If you ever have more needs or questions in the future, please don't hesitate to reach out. We are here to support you whenever you need us. Thank you for choosing Porsche North Houston, and we look forward to serving you again.

July 20, 2023

Great sales team (thank you, Gerald! ) and the sales support folks as well. Today's visit was for a (thankfully) minor service item for the Panamera (thank you, Haider!). They got it done More

by markweisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Every one there is friendly and professional. Because of PNH I am a Porsche owner for life! More

by Rebmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
July 17, 2023

The dealership is very comfortable and inviting. And amenities are appreciated. It is convenient to job. More

by Reviewer No One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
July 07, 2023

I love the support I get from my maintenance guy, Willie! He is the best! More

by sltisdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Jul 20, 2023 -

Porsche North Houston responded

Thank you so much for choosing Porsche North Houston! We are happy to have you be apart of our Porsche Family! We look forward to seeing you again for your next service!

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