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Porsche North Houston - Service Center

Houston, TX

4.9
1,453 Reviews

1,453 Reviews of Porsche North Houston - Service Center

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August 11, 2023

Recently, I had the pleasure of working with Emmanuel from Porsche North Houston when I purchased my vehicle, and I must say, it was a fantastic experience. From the moment I walked into the dealership, More

by CHRISTAL.DELGADO
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Agaramonte
Sep 25, 2023 -

Porsche North Houston responded

Thank you for sharing your remarkable experience with us. We are delighted to hear about your fantastic interactions with Emmanuel and Chris at Porsche North Houston. Emmanuel is indeed a valuable member of our team, and we're thrilled to know that he provided you with helpful, knowledgeable, and excellent customer service during your car purchase. Your satisfaction is our top priority, and we're pleased that Emmanuel guided you to find the perfect car. We're truly sorry to hear about the disappointment you faced at another service location. However, it's heartwarming to know that you remembered the exceptional service you received from Emmanuel and reached out to us. We're delighted that Chris in our service department was able to provide you with attentive and professional assistance, going above and beyond to resolve the issue with your car promptly. Your recommendation of Emmanuel and Chris means the world to us, and we're grateful for your trust and future business. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 10, 2023

I always receive excellent service at this location! Willie in service is the best! Would highly recommend. More

by MONABROUSSARD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your positive feedback about the excellent service you consistently receive at Porsche North Houston. We greatly appreciate your kind words. We're delighted to know that you find Willie in service to be the best. Your recommendation means a lot to us, and we take pride in delivering top-notch service to our customers. Should you have any more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with the best service possible. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 10, 2023

Prompt service done right. Service representative called periodically with updates. Provided with a loaner gratis, More

by Porschedriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 25, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback about your recent service experience at Porsche North Houston. We truly appreciate your comments. We understand the importance of prompt and accurate service, and we're delighted to hear that your service was done right. Our service representatives, like the one you mentioned, take pride in keeping our customers informed with regular updates throughout the process. We're pleased to provide loaner vehicles to our customers, and it's wonderful to know that you found this service beneficial. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 09, 2023

My service advisor, Willie is great. He always keep me well informed and up to date on the servicing of my vehicle. More

by tee.archie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your feedback about your service advisor, Willie, at Porsche North Houston. We greatly appreciate your positive comments. Willie and our team take pride in keeping our customers well-informed and up-to-date on their vehicle servicing. Your satisfaction is our top priority, and we're delighted to know that you have a great service experience with us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 09, 2023

Service was performed promptly and accurately. I was informed about the required service and estimated costs. The atmosphere is very professional. Willie does a great job focusing on the customer. More

by MKAWATA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback regarding your recent service visit at Porsche North Houston. We are delighted to hear about your positive experience. We understand the importance of performing service promptly and accurately, and it's wonderful to know that you were informed about the required service and estimated costs. Your satisfaction is our top priority, and we're pleased that Willie and our team provided you with great service and a focus on the customer. Your feedback about our professional atmosphere and the convenience of a loaner vehicle is appreciated. We aim to provide a seamless service experience for our customers. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 09, 2023

Absolutely incredible dealership. I've never been to a dealership this amazing. The staff are very friendly and helpful. More

by Bucko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lani Roy
Sep 21, 2023 -

Porsche North Houston responded

Thank you for your wonderful feedback about your experience at Porsche North Houston. We greatly appreciate your kind words. We are thrilled to hear that you found our dealership to be absolutely incredible and unlike any other you've visited. Our team's commitment to being friendly and helpful is at the core of our customer service philosophy. Your satisfaction is our top priority, and we're honored that you had such a positive experience with us. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 09, 2023

I have been a small part of the PNH family since about 2016 and have always been treated well. More

by smkyser
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Cajic
Sep 21, 2023 -

Porsche North Houston responded

Thank you for being a valued part of the Porsche North Houston family since 2016. We appreciate your loyalty and trust in our dealership. Our team takes pride in providing excellent service to our long-standing customers, and it's heartwarming to hear that you've always been treated well. Your feedback reinforces our commitment to delivering the best experiences possible. Should you have any more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for being a part of our Porsche North Houston family, and we look forward to continuing to serve you.

August 03, 2023

I have been using this dealer ship for 8 years. I have never had anything but excellent Service! I live in central Houston and drive by the new Porsche dealership by my house to drive 25 mile for More

by stevewiese16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for being a loyal customer of Porsche North Houston for the past 8 years. We are honored to have had the opportunity to serve you consistently during this time. Your dedication to driving the extra mile for our service is greatly appreciated. We understand that the attitude and service you receive matter, and we're thrilled to know that you've always had excellent service experiences with us. Your feedback about the attitude of employees at other dealerships is valuable and reinforces our commitment to providing exceptional customer care. Should you have any more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-notch service and support. Thank you for your continued trust in Porsche North Houston, and we look forward to serving you for many more years to come.

August 03, 2023

I know the job is going to be done properly. Willie makes me feel like family. All the staff are very friendly and helpful. More

by Karen Kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your feedback about your service experience at Porsche North Houston. We greatly appreciate your positive comments. We understand the importance of trust when it comes to servicing your Porsche, and it's wonderful to know that you have confidence that the job will be done properly. Willie and our team take pride in ensuring that our customers feel like family, and we're thrilled to hear that you have this experience with us. Your description of our staff being friendly and helpful is truly appreciated. We aim to provide a welcoming and professional atmosphere for our customers. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

August 02, 2023

Willie Gilder is my service consultant and always provides exceptional service. He keeps me informed with status updates from start to finish. More

by RJM Panamera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Gilder
Sep 21, 2023 -

Porsche North Houston responded

Thank you for sharing your experience with us. We truly appreciate your feedback. At Porsche North Houston, we are dedicated to providing exceptional service and making the sales process as smooth as possible for our customers. Your feedback about our eagerness to make the sale is greatly appreciated. We are delighted to hear that Willie Gilder, your service consultant, always provides you with exceptional service and keeps you informed throughout the process. We will be sure to pass along your compliments to Willie. Should you have any more needs or questions in the future, please don't hesitate to reach out. We are here to provide you with top-quality service and support. Thank you for choosing Porsche North Houston, and we look forward to serving you again whenever you need us.

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