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Porsche North Houston

Houston, TX

4.9
2,120 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,120 reviews

January 02, 2025

Overall 7/10 as there was some miscommunication as well as the service advisor as not A+ as previous in the past. More

by Sir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your honest feedback. We apologize for the miscommunication and that the service didn’t quite meet your expectations this time. Your input is valuable, and we’ll strive to improve to ensure your future experiences are A+.

January 02, 2025

Always responsive, "no muss, no fuss" service. Very much appreciated. Repairs were perfect. Dropoff and pick-up very organized. Chris is always great about this. Melanie (Mel) did a fantastic More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Hanvelt
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your thoughtful feedback! We’re so glad to hear that both Chris and Melanie provided responsive and organized service during your visit. Your satisfaction is our priority, and we look forward to assisting you again soon.

January 02, 2025

Fede was amazing! Great buying experience! Very knowledgeable and honest! I usually hate the car buying experience! Thank you!! More

by drtieken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Federico Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your glowing review! Fede’s dedication to providing an honest and knowledgeable buying experience truly shines through. We’re thrilled we could make your car-buying process enjoyable. Enjoy your new vehicle!

January 02, 2025

I have been bringing my car to Porsche North Houston for service since it opened. I am always impressed with the quality of service - it's always done right the first time. Chris Brown does a great job taki More

by jrwebb520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Tito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

We’re honored to have earned your trust over the years! It’s wonderful to hear that Chris Brown consistently delivers top-notch service and keeps you informed every step of the way. Thank you for your loyalty and for sharing your 5-star experience.

January 01, 2025

Great service, knowledgeable friendly staff. I was able to get my vehicle washed and inspected within and hour. More

by SVN.MATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Husna Badruddin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure
Jan 17, 2025 -

Porsche North Houston responded

Thank you for the kind words! We’re so glad to hear that our knowledgeable and friendly staff were able to provide efficient service during your visit. We look forward to serving you again!

January 01, 2025

I enjoy taking my Macan to Porsche North Houston. The staff is always very friendly and professional. Chris Brown is absolutely amazing to work with as my advisor. I highly recommend this dealership More

by CASSANDRANAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for recommending us! We’re delighted that Chris Brown continues to exceed your expectations and that our friendly and professional staff makes your visits enjoyable. Your Macan is always in great hands here!

January 01, 2025

Have had my car since 2019. Purchased it from Porsche North Houston and have always used them for maintenance. Always a great experience with everyone at Porsche North Houston. More

by JULIE.BILLINGSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for being such a loyal customer since 2019! We’re delighted to hear you’ve consistently had great experiences with our team. We truly appreciate your trust and look forward to continuing to care for your Porsche.

January 01, 2025

Efan and Byron were professional, informative, prompt, and created an amazing sales experience where I was very comfortable the whole time. More

by JONCGILCHRIST1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for sharing your positive experience! We're thrilled to hear that Efan and Byron provided you with professional, informative, and prompt service. Creating a comfortable sales experience is always our goal. We look forward to assisting you again in the future!

January 01, 2025

I’m very happy and always satisfied with the courtesy service at Porsche North Houston. More

by lvnguyenhou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your kind words! We're delighted to hear that you’re always satisfied with the courteous service at Porsche North Houston. Your satisfaction means the world to us, and we look forward to continuing to serve you!

January 01, 2025

Jacob was pleasant and made this experience a great one. I look forward to working with him in the future and referring my friends and family. More

by ericaledet1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Wilmott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron
Jan 17, 2025 -

Porsche North Houston responded

We’re so glad to hear Jacob made your experience a great one! Thank you for your trust and for considering us for your future needs. We truly appreciate your recommendation to friends and family.

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