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Porsche North Houston

Houston, TX

4.9
2,120 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,120 reviews

January 09, 2025

Outstanding service at a very busy time of year. Follow ups have also been supportive. More

by ann.catherine
Recommend Dealer
Yes
Employees Worked With
Efan Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your kind words! We’re delighted to hear that our team provided outstanding service during such a busy time of year. It’s great to know our follow-ups have been supportive. We look forward to continuing to assist you!

January 09, 2025

Chris Brown was great! He made the service experience smooth and pleasant - everything was seamless. He was courteous, helpful, and pleasant to work with. He made things More

by drkim0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your kind feedback! We’re delighted to hear that Chris Brown made your service experience smooth and pleasant. Your trust means a lot to us, and we look forward to assisting you again soon!

January 09, 2025

Porsche North Houston team is running on all cylinders, collectively. Always professional, courteous, kind and knowledgeable. Techs on the floor, keep up the great job! Us Porsche owners need you! More

by samplereinhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your glowing review! We’re honored to hear that our team is running on all cylinders and that you consistently have a professional and courteous experience. Porsche owners like you inspire us to keep delivering our best!

January 09, 2025

Mel was an amazing service provider! Made the experience easy as she had a loaner for me and was super nice More

by MISSJAZZYFITNESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your wonderful review! We’re so glad that Mel made your service experience easy and enjoyable. Providing convenient and friendly service is our goal, and we look forward to welcoming you back!

January 09, 2025

Lester was awesome Do not know the other person named The guy who was in finance I dont remember his name. He has a stuffed boxer dog in his office, he was great too More

by janalandry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your review! We’re thrilled to hear that Lester and our finance team left a great impression. It’s wonderful to know we made your experience memorable and enjoyable. See you next time!

January 09, 2025

Jon was amazing to work with, he made my whole experience as smoothly and efficiently as possible. He’s very welcoming and kind. Best service advisor ever! More

by elizabethrdz028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your glowing review! We’re thrilled to hear that Jon made your experience smooth and efficient. His welcoming and kind demeanor is truly valued, and we’re so glad he made a positive impression.

January 08, 2025

Excellent customer service and communication with follow up text reports. Comfortable waiting room with access to coffee and snacks. More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your kind words! We’re delighted you enjoyed the excellent customer service, communication, and amenities. We aim to make every visit as comfortable as possible.

January 08, 2025

My car was repairs and serviced promptly and professionally. Customer service was great. The waiting areas and amenities are likewise outstanding More

by GEORGE.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pan
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your kind feedback! We’re so glad your car was serviced and repaired promptly and professionally. Your praise for our customer service and amenities is greatly appreciated.

January 08, 2025

I will continue to rate PNH and CB with 5 stars even though we filed to fix the issue again at this latest visit. It has been a difficult rattle/noise to trace and fix. This latest visit revealed what More

by fmarchhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your patience and understanding! We appreciate your 5-star rating and are glad Chris and the team are committed to resolving the issue. We’ll work hard to ensure your next visit is the one that solves it completely.

January 08, 2025

My sales associate did a terrific job once again. Always a good experience and appreciate their continually keeping me updated. More

by CGOLIVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tino Minetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Porsche North Houston responded

Thank you for your wonderful review! We’re thrilled to hear your sales associate did a terrific job and that you appreciate our regular updates. It’s always a pleasure serving you!

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