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Porsche North Houston

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,036 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,036 reviews

December 19, 2024

Chris was responsive and attentive. When I picked up the car, he knew he wouldn't be there and gave me clear instructions as to who or how I can pick up and that person (Pam) took very More

by TROCQUE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam (sits across from Chris Brown)
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience with us at Porsche North Houston. We’re thrilled to hear that Chris provided responsive and attentive service and ensured a smooth handoff to Pam, who took great care of you. Our team takes pride in delivering exceptional customer experiences, and it’s wonderful to see that reflected in your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

December 18, 2024

Chris Brown is amazing. Great communication and service for over 10 years on my second Cayenne. More

by LSCOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind words and loyalty over the years! We’re delighted to hear that Chris Brown has consistently provided excellent communication and service for over a decade. Your trust in us and your second Cayenne means the world to our team. We look forward to continuing to exceed your expectations.

December 18, 2024

Pleasant buy experience but very disappointing service Had to go 3 times there to turn off a message for oil and at the end they couldn’t get it right More

by faroukh
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Beneke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Husna Badruddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

Excellent service, kind and very professional people, from the front door to the service office. Technicians are very careful to identify all issues not just the reported ones. Thank you very much to eac More

by paulvih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed ELGOHARY
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind review! We’re so glad to hear that you found our team to be professional, kind, and thorough. From the moment you walk in to the detailed care from our technicians, we strive to provide a seamless and exceptional experience. We’re grateful for your support and look forward to serving you again in the future!

December 18, 2024

Always great customer service at Porsche North Houston. The customer service advisor are extremely accommodating and courteous. More

by BONNIE.PARDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! We’re thrilled to hear that you consistently experience great customer service with our team. Ensuring our advisors are accommodating and courteous is a top priority, and we’re glad that has been reflected in your visits. We look forward to serving you again soon!

December 18, 2024

Always outstanding care and personalized attention. Best Porsche Dealership in North America. Great service and great Sales! More

by chatha.avais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your glowing review and for considering us the best Porsche dealership in North America! We’re thrilled to hear that you consistently receive outstanding care and personalized attention from our team. Providing exceptional service and sales experiences is our top priority, and your kind words mean the world to us. We look forward to continuing to exceed your expectations. Thank you for your trust and support!

December 18, 2024

First class…they treat you like a VIP. Mel did a fantastic job and communicated everything that I needed. Loaner vehicle was five stars, and the loaner process was very easy and smooth. More

by DUANEPIERCE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haider Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Hanvelt
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that Mel provided fantastic service and that you found the loaner vehicle and process to be five-star quality. However, we noticed the 3-star rating and would love to understand how we could have improved your experience to make it exceptional. Your input is invaluable in helping us elevate our service to the highest standards. Please feel free to reach out to us directly—we’d greatly appreciate the opportunity to address any concerns. Thank you for choosing Porsche North Houston. We look forward to serving you again!

December 17, 2024

Chris Brown is an amazing service advisor and is always helpful with my car maintenance needs. It a pleasure to have him as my advisor and I would highly recommend Chris to others. More

by CASSANDRANAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience with us! We’re thrilled to hear that Chris Brown consistently provides exceptional service and helps with your car maintenance needs. It’s a pleasure to have him on our team, and we appreciate your recommendation. We look forward to continuing to assist you with your Porsche!

December 16, 2024

Jon is a tremendous service advisor, my go to guy for all my Porsche vehicles. He is kind, easy to communicate with, and overall makes things really easy for my hectic schedule. Would highly recommend and wo More

by CHILUKURI.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind words about Jon! We’re delighted to hear that he has been your go-to service advisor and provides excellent support for your Porsche vehicles. Making things easy for your hectic schedule is always our goal, and we appreciate your recommendation. We look forward to serving you again soon!

December 16, 2024

This is my second purchase in a year. Fantastic service from Jeannie and the finance team. Best dealership experience I’ve ever bought a car from. More

by New Porsche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for choosing us again for your second Porsche purchase within a year! We’re honored to have earned your trust and are thrilled that Jeannie and the finance team provided you with the best dealership experience you’ve ever had. Your satisfaction means the world to us, and we look forward to assisting you again in the future.

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