Porsche North Houston

Great Dealership After having purchased a new Cayenne S at a dealership in another city (because they had the one I wanted in stock) and being terrible dissatisfied wi After having purchased a new Cayenne S at a dealership in another city (because they had the one I wanted in stock) and being terrible dissatisfied with the experience, I called Porsche North American for advice. They contacted Jasmine at Porsche North Houston to set up an appointment for me to basically have them "give me a second delivery" on the car. John Wright showed me all of features of my new car and was so very nice. In fact everyone at this dealership was so helpful and courteous. I would highly recommend this dealership and will be back for all of my services. More

The best Porsche dealer in Houston I bought a 2015 Caymans S from this delaer and I was very happy with it. So, I decided to custom-order 2017 911 4S March in 2017. However, this time I I bought a 2015 Caymans S from this delaer and I was very happy with it. So, I decided to custom-order 2017 911 4S March in 2017. However, this time I was unlucky to get a model with esthetic defects such as panels not lining up and uneven gaps beyond normal tolerance. Porsche USA didn't care much about the issues as they tried to reslove the problems with some payment compensation, which was not what I wanted and deserved. However, Mr. William Bennet, the general manager there, understood my concerns and my initial desire to get a 911 without issues. He didn't even make me go through a long dispute with a Porsche USA representative by replacing the vehicle with a new custom order on the dealer end. I truly think that he puts his priority on customer satisfaction among other things. Porsche North Houston definately strives to deliver customer satisfaction. Strongly recommended!!! Howser, DDS More

Great Exoerience - Macan Turbo No hassle, transparent pricing and very friendly. Byron was responsive and took care of everything quickly. No surprises when my wife and I picked up No hassle, transparent pricing and very friendly. Byron was responsive and took care of everything quickly. No surprises when my wife and I picked up the car and will be coming back to this dealer for service and future Porsche purchases. More

Buyer Beware I bought a $57k 85 911. At that price and with the salesmen claims, I expected a pristine vehicle not one that wouldn't pass PA Inspection without $7 I bought a $57k 85 911. At that price and with the salesmen claims, I expected a pristine vehicle not one that wouldn't pass PA Inspection without $7k in investments. It started out the car arrived and the odometer was not working on this very low mileage car. Claim was must have happened in shipping yet there was very sketchy mileage documentation at best to substantiate that. In fact they actually had more miles than what was recorded. I didn't see the car for nearly 7 weeks as it sat waiting for repair at the local Porsche Dealer. When I got it back temp tags were expiring and after numerous inquiries took 3.5 months to get the tags. I could now legally take it in and have it inspected. Very reputable Porsche Dealership that I have dealt with for over 20 years identified $7k worth of issues that they said had to have been there for awhile and couldn't possibly have happened in the 70 miles the car was driven. North Houston's response. Sorry can't do anything for you you have had it too long. Too long????? The only reason it wasn't inspected in the first week was because of their odometer issue and their failure to properly process the vehicle registration. Never again! If I could give them negative stars I would More

Easy, fair, and quick deal My deal with John Wright in sales was very easy. A few emails, texts, and phone calls and he chased down the car I was looking for while it was still My deal with John Wright in sales was very easy. A few emails, texts, and phone calls and he chased down the car I was looking for while it was still on a ship. He was able to trade for a car at his dealership for the one I wanted that was going to another dealer. Once it came it, 45 minutes later I was driving off in my new 2016 Cayman GTS. All of our negotiating was over a few email and a few texts, and they were extremely fair with my trade and the purchase price of the new one. Positive, pleasant, and understanding dealership. Highly recommended. Top notch dealership associates: John Wright and Pablo Delgado. More

Always professional with no surprises Have owned two 911s thru this dealership and my service experience has always been very good. Jay and Chris are professional and courteous and have a Have owned two 911s thru this dealership and my service experience has always been very good. Jay and Chris are professional and courteous and have always been up front with me on cost of repairs. If you want out of warranty Porsches serviced at a dealership, don't expect Hyundai prices. Training technicians to service these specialty vehicles cost money. You pay for the expertise. More

Run, don't walk away from these people Never put yourself in a situation where you are at their mercy. I have purchased $282K of new 911s over the years and have been a very happy Pors Never put yourself in a situation where you are at their mercy. I have purchased $282K of new 911s over the years and have been a very happy Porsche Owner until I had to have my out of warranty 911 towed to these guys to fix a coolant hose. I expected to be overcharged because as one would expect it is service at a dealership. They knew they had me and I had no other alternatives and the proceeded to turn the screws. I was not a customer, I was something to be harvested. This was only made worse when I picked up the car. When I complained about the absurd price I was charged and then turn around to leave the counter, the dealership employee behind me was noticeably giggling. 12% of the value of the car for new hoses and spark plugs....I can see how he felt that was funny. This is a premium brand that works on a business model where people feel they are getting perceived value. This is the first time I feel like I was a mark. More