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Porsche North Houston

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,121 Reviews
Porsche North Houston prioritizes continuous improvement, honors the heritage of the Porsche brand and passionately enlightens and activates customer ownership! Our focus always emphasizes a consciousness for uniqueness and authenticity. Our facility is timelessly modern and offers a boutique experience.
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13911 North Freeway

Houston, TX

77090

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Showing 2,121 reviews

December 18, 2024

First class…they treat you like a VIP. Mel did a fantastic job and communicated everything that I needed. Loaner vehicle was five stars, and the loaner process was very easy and smooth. More

by DUANEPIERCE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Hanvelt
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for taking the time to share your feedback. We’re thrilled to hear that Mel provided fantastic service and that you found the loaner vehicle and process to be five-star quality. However, we noticed the 3-star rating and would love to understand how we could have improved your experience to make it exceptional. Your input is invaluable in helping us elevate our service to the highest standards. Please feel free to reach out to us directly—we’d greatly appreciate the opportunity to address any concerns. Thank you for choosing Porsche North Houston. We look forward to serving you again!

December 18, 2024

Pleasant buy experience but very disappointing service Had to go 3 times there to turn off a message for oil and at the end they couldn’t get it right More

by faroukh
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Beneke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Husna Badruddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Porsche North Houston responded

Thank you, Faroukh, for sharing your feedback. We’re sorry to hear about your disappointing service experience. Our Service Manager, Mike, would greatly appreciate the opportunity to speak with you and make things right. Please don’t hesitate to contact him at your earliest convenience. Your satisfaction is very important to us, and we’d like to ensure your concerns are fully addressed.

December 17, 2024

Chris Brown is an amazing service advisor and is always helpful with my car maintenance needs. It a pleasure to have him as my advisor and I would highly recommend Chris to others. More

by CASSANDRANAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience with us! We’re thrilled to hear that Chris Brown consistently provides exceptional service and helps with your car maintenance needs. It’s a pleasure to have him on our team, and we appreciate your recommendation. We look forward to continuing to assist you with your Porsche!

December 16, 2024

This is my second purchase in a year. Fantastic service from Jeannie and the finance team. Best dealership experience I’ve ever bought a car from. More

by New Porsche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for choosing us again for your second Porsche purchase within a year! We’re honored to have earned your trust and are thrilled that Jeannie and the finance team provided you with the best dealership experience you’ve ever had. Your satisfaction means the world to us, and we look forward to assisting you again in the future.

December 16, 2024

Jon is a tremendous service advisor, my go to guy for all my Porsche vehicles. He is kind, easy to communicate with, and overall makes things really easy for my hectic schedule. Would highly recommend and wo More

by CHILUKURI.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gosling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind words about Jon! We’re delighted to hear that he has been your go-to service advisor and provides excellent support for your Porsche vehicles. Making things easy for your hectic schedule is always our goal, and we appreciate your recommendation. We look forward to serving you again soon!

December 15, 2024

Best Porsche dealer in the Houston area. Sales and service both provide excellent customer care. More

by applegato40
Recommend Dealer
Yes
Employees Worked With
Ace Rahbar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Beneke
5.0
This rating includes all reviews, with more weight given to recent reviews.
H Jaffar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your wonderful feedback! Being recognized as the best Porsche dealer in the Houston area is truly an honor. We’re delighted that both our sales and service teams have provided you with excellent customer care. We look forward to welcoming you back!

December 15, 2024

Excellent experience all around … have never been disappointed… great service w sales and after sales More

by jeffdoc97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your glowing review! We’re thrilled to hear that you’ve consistently had excellent experiences with our sales and after-sales teams. Your continued trust and satisfaction mean a lot to us. We look forward to serving you again in the future!

December 13, 2024

Best dealership experience I’ve ever bought a car from. Non pressuring. Knowledgeable. Brandon is an excellent salesman and Austin was excellent in finance! Highly recommend Porsche North Houston! More

by mcchuckee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Morris
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for recognizing Chris Brown’s professionalism, knowledge, and courtesy. We’re proud to have him on our team and thrilled to hear about your positive experience. We look forward to assisting you again in the future!

December 13, 2024

Lela was phenomenal - she was proactive in providing me with various financing options and made the entire process seamless from start to finish. During pickup - she was also very knowledgeable of the Maca More

by stephanie.ochina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lela Krunic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Porsche North Houston responded

Thank you for your kind review! We’re delighted that Lela made your experience seamless from start to finish. Her proactive approach and attention to detail truly set her apart. Enjoy your new Macan, and let us know if you have any further questions!

December 13, 2024

Great service. Very helpful. Chris Brown always professional and knowledgeable. He knew exactly what I needed when explaining what my car was doing and lights that More

by JANEBAGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Porsche North Houston responded

Thank you for sharing your experience! We’re glad to hear that Chris Brown provided professional and knowledgeable service, quickly diagnosing your car’s needs. Nine years on a battery is impressive, and we’re happy we could get you back on the road smoothly. Let us know if you need anything else!

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