Porsche Newport Beach - Service Center
Costa Mesa, CA
406 Reviews of Porsche Newport Beach - Service Center
Laura always provides the best service for my Porsche: prompt, explains what needs to be done, always provides a complimentary loaner and always has my car ready when promised. prompt, explains what needs to be done, always provides a complimentary loaner and always has my car ready when promised. More
I went in due to a leaking tire. Not only did they replace the tire, as was understood, but they performed an inspection of the car and provided me with video of the process. My Serv Not only did they replace the tire, as was understood, but they performed an inspection of the car and provided me with video of the process. My Service Advisor, Rick, was very communicative throughout the service and afterwards. I highly recommend Porsche Newport Beach for your Porsche service needs. More
Professional trusted solution Greatnest I greatly appreciate their professionalism and is always nice to be treated with solutions on a timely manner. Very well trusted and recommended appreciate their professionalism and is always nice to be treated with solutions on a timely manner. Very well trusted and recommended More
Excellent customer service. Making an appointment was seamless. Sending a video overview of the service was a class act. The process was efficient and my car was returned beauti Making an appointment was seamless. Sending a video overview of the service was a class act. The process was efficient and my car was returned beautifully detailed. More
This is an update to the review below and pertains to service on my 2023 Taycan GTS. Several factors contributed to this being a solid five-star review. It was easy to make the appointment, and service a service on my 2023 Taycan GTS. Several factors contributed to this being a solid five-star review. It was easy to make the appointment, and service advisor Rick West called to confirm that a needed part was available before I went in. He also sent a progress report from the service tech working on the car. He called with another interim report and again when the car was ready to be picked up. All the work was completed as required and I was impressed that the Taycan was returned fully charged. Like Rick, other personnel with whom I interacted were friendly, courteous and professional. I recommend Porsche Newport Beach for owners needing service for their vehicles. More