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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
366 Reviews

366 Reviews of Porsche Newport Beach - Service Center

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February 22, 2022

I had multiple issues with my service. Dealership was responsive and heard my concerns. Service writer did a good job. Even routine servicing requires overnight of your car. Make sure More

by smart
Recommend Dealer
No
Employees Worked With
declined to state
Feb 25, 2022 -

Porsche Newport Beach responded

Hi, if you are willing, please call our General Manager at (949) 287-8699 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 22, 2022

Rick West has been my service advisor for many years. He has great attention to detail and is always a pleasure to work with. Along with the Techs he gets the job done and my SUV is always in tip top s More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick West
Feb 25, 2022 -

Porsche Newport Beach responded

Hi Bob, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Newport Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 18, 2022

Jason, service tech. , kept me posted on all work done. Service was running longer than usual he called to explain . When the car was done he personally called that it w More

by Cllnewport
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 22, 2022 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Took the wife’s car in for an oil change and service. I recognized Alex from past service and he was very helpful before. Nothing but good things to say about Alex and the service I received More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 22, 2022 -

Porsche Newport Beach responded

Hello Jimbo, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2022

Great dealership. My service advisor, Jason Sands provided exceptional customer service. Sergio Monteroso, from parts department also provided exceptional customer service. More

by ms1mariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands & Sergio Monteroso.
Feb 09, 2022 -

Porsche Newport Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

January 29, 2022

Excellent service. Customer service rep.Jason Sands was outstanding. The dealership exceeds expectations on quality of service and customer care. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Feb 02, 2022 -

Porsche Newport Beach responded

Hello Will, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Feb 02, 2022 -

Porsche Newport Beach responded

Thank you

January 24, 2022

This dealership is the best of the best. They deliver the best cars in the world and service that is commensurate. More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan LeBrun
Jan 26, 2022 -

Porsche Newport Beach responded

Hi Jay, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Porsche Newport Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 22, 2022

My service advisor was Alexander Hamil and he was a huge improvement to the advisor l worked with when my new Cayman was just two days old, an experience that bothers me to this day. Alexander was polite, More

by ltpnpblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Hamlin
Jan 25, 2022 -

Porsche Newport Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 20, 2022

Alexander in service was amazing. Answered all my questions and took great care of my car. They were fast and thorough. Would highly recommend them. More

by Sandyspinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 23, 2022 -

Porsche Newport Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Thanks for the recommendation, and have an amazing day!

January 12, 2022

They are great! My service advisor, Jason, always tries his best to get me the best pricing! More

by cindylhalford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 22, 2022 -

Porsche Newport Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

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