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Porsche Newport Beach - Service Center

Costa Mesa, CA

4.9
346 Reviews

346 Reviews of Porsche Newport Beach - Service Center

Sort by
January 05, 2022

Alex in the service department was a pleasure to help me with the service needs of my 2 Porsche's (Cayenne & Panamera). I look forward to bringing my cars in for service here again. More

by dion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hamlin, Sydney Thorp
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January 03, 2022

Service department is consistently professional, efficient, informative and helpful. Every visit has been a pleasant experience. More

by Trmpslkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lebrun
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December 27, 2021

Had a great experience with Porsche of Newport Beach Service. My service advisor is Jason Sands and he did an excellent job in finding out the cause of my warning light. He is always friendly, profess More

by cwe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone other than Jason Sands, Sydney Thorp
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December 19, 2021

Great experience!! Evan, my service Rep was fantastic. He was able to squeeze me in quickly after an unfortunate nail in one of my rear tires. Upon showing up he saw that there was 3 recall items necessary. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
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November 27, 2021

Easy, pleasant experience. Very little wait and they get the job done. What more could you ask for? More

by Porsche4evr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick
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Dec 03, 2021 -

Porsche Newport Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 19, 2021

Very easy to deal with and while have not needed any repairs so far standard service appts have gone well. They don’t push extra work/ charges. More

by sanders1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick west, Sydney Thorp
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Nov 22, 2021 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 12, 2021

Jason Sands is always terrific. He is responsive, professional, courteous and honest. He does not over sell. More

by kcl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Report | Print
Nov 16, 2021 -

Porsche Newport Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Feel free to stop by if you ever need any more help.

November 08, 2021

Friendly staff, very clean, efficient, detailed work. Great communication between advisors and customers. Always a seamless experience. More

by LisAnd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander
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Nov 10, 2021 -

Porsche Newport Beach responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2021

It took three months to get my car straight My service It took three months to get my car straight My service dealers Evan and Jason were fantastic . The service department was terrible and incompetent More

by Mazjim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason and Evan were fantastic
Report | Print
Nov 08, 2021 -

Porsche Newport Beach responded

Hi Mazjim, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (949) 287-8699 so we can work towards a resolution.

November 03, 2021

Committed to superior customer service. Well-trained team with positive energy that translate to a great service experience. More

by Macan92627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 06, 2021 -

Porsche Newport Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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