Porsche Newport Beach - Service Center

I love Tom my salesperson. Service techs are so nice but there is a huge problem. I was called morning of a service scheduled 2 weeks in advance that there were no loaners. Service techs are so nice but there is a huge problem. I was called morning of a service scheduled 2 weeks in advance that there were no loaners. Then I never heard back until I checked day 2 and 3. Took My car in and it took 2 days to service even when I told them I was going out of town for a few days and the loaner would sit at the airport. Thank goodness your service manager doesn’t work for Amazon. Service and logistics don’t make sense. Service work was fine and staff great. I blame the service manager who doesn’t represent a world class dealership. I remember when the dealership tried to return cars witching a few hours. More

MACAN 10K miles service. The RFQ, follow up and execution of the service was not as fast as Porsche, but overall in the end they delivered a good service at a reasonable pri The RFQ, follow up and execution of the service was not as fast as Porsche, but overall in the end they delivered a good service at a reasonable price (15% discount included for PCA members 10%), oil changed, inspection, etc done, able to get loan car (Cayenne) and fix a noise since acquired the car, service done in a good time manner around 5 business days, the washing was poorly executed not as expected for a premium brand, great CX from Evan Lebrun service representative. Easy to book, must be done ahead as it’s taking 30 days for availability, fast to drop off and pick up, payment can be done ahead. More

We have two cars serviced at Newport Porsche with Jason Sands. The work is timely and dependable. Sands. The work is timely and dependable. More

Excellent service & dealership! friendly staff. Rick West professionalism and service is second to none. Thanks Rick! friendly staff. Rick West professionalism and service is second to none. Thanks Rick! More

Scheduling is simple. Staff is polite and responsive. Jason Sands made sure everything was taken care of. He took the time to answer all of my questions. This was my secon Staff is polite and responsive. Jason Sands made sure everything was taken care of. He took the time to answer all of my questions. This was my second service appointment at Newport Porsche and I’ll be back next year. More

First rate service from the moment I arrived with our MacanS for my scheduled appointment. MacanS for my scheduled appointment. More

Jason did a great job of getting to the root of my cars problem-Thx! problem-Thx! More

Makes good effort. Try to keep you informed when car will be ready . Appreciate it. Try to keep you informed when car will be ready . Appreciate it. More

BMW Irvine does very good video walk through of the car's undercarriage, engine bay and the technician walks me over what he did or saw. The video is sent to my phone and is very easy for me to review. I wou undercarriage, engine bay and the technician walks me over what he did or saw. The video is sent to my phone and is very easy for me to review. I would love to see that from Porsche Newport Beach. My service advisor Jason is really good. More

Evan was excellent. Professional, courteous and informative. Customer Service 5 Star Plus from everyone I encountered. Professional, courteous and informative. Customer Service 5 Star Plus from everyone I encountered. More