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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
367 Reviews

367 Reviews of Porsche Newport Beach - Service Center

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December 15, 2022

Great service. They Lyft me home and back to the dealership and cleaned my car as well. Definitely recommend! More

by WJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
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Dec 19, 2022 -

Porsche Newport Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

My service adviser, Rick West was fabulous. Rick made the needed services happen and with no stress! More

by pattycantwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
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Dec 15, 2022 -

Porsche Newport Beach responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 05, 2022

Rick West is the BEST he always takes care of my cars! !! Appreciate you!! Tony M More

by Tony M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick west
Report | Print
Dec 08, 2022 -

Porsche Newport Beach responded

Hi Tony, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

December 02, 2022

The whole process was simple and Rick and Evan very helpful and car was completed on time. More

by Sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Rick
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Dec 04, 2022 -

Porsche Newport Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! We appreciate your recommendation of Porsche Newport Beach and we hope to be of service again in the future.

November 18, 2022

Need to come back for the car repair issue; have to set up another appointment; no rental cars for at least 2 weeks out. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan
Report | Print
Nov 22, 2022 -

Porsche Newport Beach responded

Hello Val, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8699 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 14, 2022

Work is professional and competent. The car was returned washed with the ( not easy to clean wheels) sparkling, even though the day was rainy…very impressive! More

by Drsurf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Marton
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October 31, 2022

Every time I visit the dealership, I’m more satisfied than ever thanks for the experienced staff 👌🏽 More

by mehradsep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sands, Lisa Parasrami
Report | Print
Nov 08, 2022 -

Porsche Newport Beach responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2022

Ryan, the service lead was thorough and kept me informed. While the main computer upgrade took longer than I thought, they got it done and my car was washed and cleaned when I arrived to pick it up. More

by dk31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan R.
Report | Print
Nov 03, 2022 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

They always do a great job. I have been going to this dealership for over 20 years More

by als.dvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVAN LEBRUN
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Oct 28, 2022 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

My advisor, Jason, was very courteous and helpful as always. I had to wait at the dealer for the service. Jason made sure the car was done quickly and on time. More

by sten
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Report | Print
Oct 28, 2022 -

Porsche Newport Beach responded

Hello Sten! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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