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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
367 Reviews

367 Reviews of Porsche Newport Beach - Service Center

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January 12, 2023

Great response time! Called my agent Rick with my car problem & he figured out the solution, ordered the part & now my car is as good as new! More

by Tsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 18, 2023 -

Porsche Newport Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Ryan and the team were amazing. Timely communication, reasonable price and thorough job! Highly recommended. More

by Laura K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 18, 2023 -

Porsche Newport Beach responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 08, 2023

Takes too long to get an appointment, always an extra day, parts availability has been slow. People very nice. More

by Steve.Grosslight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Jan 11, 2023 -

Porsche Newport Beach responded

Hi, we appreciate you taking the time to respond. The staff at Porsche Newport Beach take our reviews very seriously. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 05, 2023

This dealer continues to provide top rated car care. They have a great group of highly trained and talented techs who do a great job of diagnosing and repairing troublesome car performance issues. More

by 718Spyderblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 08, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 04, 2023

Good but takes too long to get a service appointment. I’ve had better loaner cars at other Porsche dealerships. More

by Tomjoancoffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 06, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 31, 2022

The team here was very kind and went out of their way to keep me informed. They told me what to watch for but did not try to upsell me. I appreciate that. They are not the closest dealership to me, but More

by Pkgtime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Elexa
Jan 04, 2023 -

Porsche Newport Beach responded

Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 30, 2022

enthusiastic and quick. Attentive service staff . Happy and Satisfied on demand I trust the dealer More

by Louisvo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 03, 2023 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 29, 2022

Rick West is THE BEST! ! He always gives me upfront pricing and excellent communication all the way. I've gone to other Porsche dealerships around OC but Porsche Newport Bea More

by brianbillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jan 02, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

Evan Lebrun is always a pleasure to work with. He meets or exceeds commitments made and keeps us informed of the status. Top notch. More

by 2uhappyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lebrun
Jan 02, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 24, 2022

If you take pride in your car this dealership meets and/or exceeds all expectations. All the staff performs at the highest level at what they do. More

by Don.mcnealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan LaBrun, Louis (tech)
Dec 26, 2022 -

Porsche Newport Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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