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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
369 Reviews

369 Reviews of Porsche Newport Beach - Service Center

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August 28, 2023

Had a great experience with Porsche Newport. My car had been jerking a bit, upon acceleration. Jason diagnosed the issue as the "transfer case" malfunctioning. Service was offered by Evan, an More

by amyscargarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Evan
Sep 03, 2023 -

Porsche Newport Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Newport Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Jason Sands is a great service advisor. He cares about his customers. Repairs are done right. Car is very clean upon return. More

by Philstotts50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Aug 25, 2023 -

Porsche Newport Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Newport Beach. If you ever need help, just give us a call. Happy motoring!

August 17, 2023

Evan and his team did a tremendous job on my Macan gts service. Every detail for the service was explained thoroughly for my knowledge. Evan always has a smile on his face and makes the process very easy More

by Arsh Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 23, 2023 -

Porsche Newport Beach responded

Hi Arsh, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2023

Service on the vehicle was very good. Calling the dealership is a terrible experience with hearing "how important my call is", but having no one to answer the phones. It's necessary to More

by srichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Aug 21, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 10, 2023

all contact was great as was the service. facility was very nice and at a convenient location. More

by jwalker208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
simon chen
Aug 13, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2023

I was able to get an online appointment the next. Quick drive thru service with a genuine smile at 9am. Got me in & out within 10min and called for an Uber ride to my work. By 4pm, oil changed, wheel More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Aug 11, 2023 -

Porsche Newport Beach responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2023

An excellent dealership. The sales and service departments are top notch. We have purchased 7 vehicles here so they must be doing something right! More

by c.malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick West
Jul 31, 2023 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Great service! They were ready for me when I got there, performed service on time, and communicated well. More

by druvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chen
Jul 28, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

I was able to get an appointment next day while, getting the car in and out very quickly! Jason, confirmed our suspicions, that something was wrong with the transfer case of the car, while the car was ther More

by garrett_amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 28, 2023 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

I was pleasantly surprised to receive excellent service from Laura, especially after several less than satisfactory visits to previous Porsche dealerships. With two urgent safety recall issues and the chec More

by rkimball01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jul 26, 2023 -

Porsche Newport Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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