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Porsche Newport Beach - Service Center

Costa Mesa, CA

5.0
403 Reviews

403 Reviews of Porsche Newport Beach - Service Center

Sort by
March 11, 2025

Best people, best service. Always 5 star treatment. Simply the best dealership experience. Thank you Porsche Newport Beach More

by Macan GTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands our service advisor is awesome.
Mar 13, 2025 -

Porsche Newport Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Service was excellent, fast, accurate, friendly… My car was ready, washed and parked by the exit More

by Nb skier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 08, 2025 -

Porsche Newport Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Mar 10, 2025 -

Porsche Newport Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 26, 2025

I appreciate how quick the check-in process was when I dropped off my car for service. They’re able to make a diagnosis relatively quick and kept the car for three days. Overall happy with the service tha More

by Jpena1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 27, 2025 -

Porsche Newport Beach responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 287-8699 when you have a chance. Thank you, and we look forward to hearing from you.

February 26, 2025

Completed a thorough car servicing, provided excellent communication, and end result was superb customer service experience More

by dennispanici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Valencia
Feb 27, 2025 -

Porsche Newport Beach responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 21, 2025

“I had an excellent experience with Dana & Travis at Jaguar Land Rover Newport Beach. Their follow-up communication was outstanding—quick, clear, and always professional. They ensured every detail was h More

by Jenny_safford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Travis and Dana
Feb 26, 2025 -

Porsche Newport Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2025

I took my Macan for the 1 yr service. Check in was easy and service was completed when promised. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rabusch
Feb 20, 2025 -

Porsche Newport Beach responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2025

Laura Salcedo was a great Service Advisor. Laura was very, professional, knowledgeable, friendly and responsive. More

by JJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Salcedo
Feb 17, 2025 -

JJF responded

Laura Valencia was a great Service Advisor. Laura was very professional, knowledgeable, friendly and responsive. Also, her follow-up commenced resolution of an open item that was not resolved previously. We would highly recommend her. JJF

February 16, 2025

Ethan did an excellent job getting my Porsche serviced and was very professional and did a great job following up on my service! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Feb 18, 2025 -

Porsche Newport Beach responded

Hi Roy, thank you for your positive review. We're happy to have served you. We always strive to provide personable, excellent customer service. Thank you again for the review!

February 16, 2025

Jason Sands is my service manager and he always sees what I need and takes care to give me all the information I need for service. I really appreciate the care given to my car. More

by tam.delp.9157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sands
Feb 18, 2025 -

Porsche Newport Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2025

The physical entry signage is greatly improved from a year ago. Meet and Greet designees immediately approached; personable. Evan Labrun is wonderful-consistently on the spot- provides detailed informat More

by Love My Macan
Recommend Dealer
Yes
Employees Worked With
Evan LaBrun
Feb 18, 2025 -

Porsche Newport Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe and we'll see you on the road.

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