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Porsche Newport Beach
Costa Mesa, CA
610 Reviews
Porsche Newport Beach is the premier destination for Porsche buyers in Newport Beach, Laguna Beach, and the entire Southern California coast. Featuring one of the largest inventories of both new and pre-owned Porsche cars and SUVs in the area, as well as a large selection of other pre-owned luxury vehicles for sale, Porsche Newport Beach has it all. Located along the PCH near Back Bay View Park, our state-of-the-art showroom is easy to find and access. Whether you're a longtime Porsche owner or are experiencing Porsche performance and luxury for the first time, we look forward to showing you what a new or pre-owned Porsche can offer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 610 reviews
March 31, 2022
The dealership hid a vehicle defect that I discovered after 2 days. The dealership did not disclose that the 4MATIC emblem at the rear right end had the letter "C" falling off the vehicle. after 2 days. The dealership did not disclose that the 4MATIC emblem at the rear right end had the letter "C" falling off the vehicle. More
by Augustine
Employees Worked With
Jorge Hernandez
March 16, 2022
NOTHING BUT WASTED TIME! I walked in about 3 weeks ago and purchased a low mileage ( about 10k miles ) used car. After arranging pickup , the car immediately had major mecha I walked in about 3 weeks ago and purchased a low mileage ( about 10k miles ) used car. After arranging pickup , the car immediately had major mechanical problems. The following day I returned the car and purchased a newer one with less miles. Here is where everything went really bad. The salesman ( Jorge) was told I needed something reliable to drive to Arizona that day. He suggested a 2020 Corvette with just over 5K miles. I agreed to buy it. As soon as I go to Phoenix ( following day ) , I noticed some issues with the car. The salesman was contacted and made aware of the issue. I was told by him that I would get a call back the following day to let me know where to take the car to get serviced. NOTHING. Three days later , I drop it off at an Autonation Dealership in the Phoenix area. After having the car there a couple of days... I finally got a call to let me know its ready. I immediately went to get the car and as soon as I drive off the lot... the car starts giving me even more issues! To start , the dashboard is glitching . The transmission is slipping. The car stalls when going from park to drive. Extremely dangerous to drive. Keep in mind , I was told by Jorge I would get a call back. So far nothing. I proceeded to talk to their finance manager and was told I would get a call back Monday. After a week and NOTHING ... I am without a car , ( Uber/lyft ) daily , and tired of not getting this issue fixed. Today I went to dealership and was told by their service advisor THE TRANSMISSION NEEDS TO BE TAKEN OUT DUE TO MAJOR INTERNAL PROBLEMS. Who wants this car? Not me. I called Newport Porsche 9+ times today and got ZERO call backs until about 6 hours later. JORGE calls me and tells me he didn't call me because he was on vacation. VERY UNPROFESSIONAL. As for the finance manager.... tomorrow it will be a week and NO CALL BACK EITHER. EXCUSES? YES! The telephone operator said they are too busy selling cars to other people. So basically I gave em my hard earned money and don't deserve a return phone call? I am contacting Better Business Bureau and reporting this dealership. If you've had issues with this dealership , please DIRECT message me. Let's not give em 1 more dollar! In conclusion... Jorge just told me I cannot return the car because I've had it more than 5 days. I guess he didn't hear the part where I mention it's been in service the whole time. More
by Realtyaffili8d
Employees Worked With
Jorge
February 25, 2022
Mr. Marton Lukacsy is a very gentleman, polite and professional. Thank you very much. Also, Joe was very helpful. Their teamwork is great. Thanks to t Marton Lukacsy is a very gentleman, polite and professional. Thank you very much. Also, Joe was very helpful. Their teamwork is great. Thanks to them, I got a great purchase. More
by Y.F.
Employees Worked With
Marton Lukacsy
February 22, 2022
I had multiple issues with my service. Dealership was responsive and heard my concerns. Service writer did a good job. Even routine servicing requires overnight of your car. Make sure Dealership was responsive and heard my concerns. Service writer did a good job. Even routine servicing requires overnight of your car. Make sure that works with your schedule. Cars with afternoon appointments are next day service, even 1 pm. More
by smart
Employees Worked With
declined to state
February 22, 2022
Rick West has been my service advisor for many years. He has great attention to detail and is always a pleasure to work with. Along with the Techs he gets the job done and my SUV is always in tip top s He has great attention to detail and is always a pleasure to work with. Along with the Techs he gets the job done and my SUV is always in tip top shape. More
by Bob
Employees Worked With
Rick West
