Back

Porsche Marin - Service Center

Mill Valley, CA

4.9
389 Reviews

389 Reviews of Porsche Marin - Service Center

Sort by
January 18, 2024

I bought my 911 new in 2003 and have used the dealer for all my service since due to their level or service and peofessionalism. More

by Jamesctull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche Marin responded

Thank you for being a valued customer since 2003! We appreciate your trust in Porsche Marin for all your service needs. Your loyalty means a lot to us, and we look forward to serving you for many more years.

January 10, 2024

I have always received professional, helpful and friendly service from the customer service team. They make you feel like a valued customer…a testimony to the fact that how service after the sale is handled More

by Mia
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche Marin responded

We're delighted to hear about your positive experiences with our customer service team. Providing professional, helpful, and friendly service is our priority, and we're grateful for your kind words. Thank you for choosing Porsche Marin!

January 09, 2024

The service tech. (Ivy Bartley) was terrific! The drop of the car was unscheduled and Ivy accepted it without an appointment. While it took a little longer than I an More

by mistycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Bartley
Jan 23, 2024 -

Porsche Marin responded

Thank you for choosing Porsche Marin and sharing your positive experience with Ivy Bartley. We appreciate your understanding during the unscheduled drop-off and are pleased to hear your car received a clean bill of health. Your satisfaction is our goal.

December 31, 2023

Friendly caring quick convenient customer service team always listens to owners needs and always takes excellent care of customers vehicles on every visit More

by Sairkhairzada24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Tenido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Council
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salatiel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Oliveira, Cemal Unal
Dec 31, 2023 -

Sairkhairzada24 responded

Thank you so much for taking such good care of me like I was part of the Porsche family the service I received at Porsche of Marin was beyond exceptional and I will always appreciate everything Porsche of Marin does for me and I will recommend this location to all Porsche owners

December 30, 2023

Weis was an excellent service tech who exceeded my expectations regarding the servicing of my Macan. More

by mvtoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche Marin responded

Thank you for your kind words about Weis and your Macan service. We're glad to exceed your expectations, and your satisfaction is our priority. Thank you for choosing Porsche Marin!

December 28, 2023

From scheduling to maintenance to loaner car this dealership excels. Customer service is the best I’ve seen in my 50+ years of having my cars serviced. More

by 64vtail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Tenido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Council
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salatiel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cemal Unal
Jan 23, 2024 -

Porsche Marin responded

Your satisfaction is our priority, and we're thrilled to hear that our dealership excels in scheduling, maintenance, and loaner car service. Thank you for your kind words, and we appreciate your loyalty over the years.

December 23, 2023

Ivy is a great diplomat for Porsche Marin Great job on the Taycan service! Keep up the good work! More

by rsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy
Jan 23, 2024 -

Porsche Marin responded

Thank you for recognizing Ivy's excellent service and diplomacy. We're pleased to hear about your positive Taycan service experience. Your feedback is valuable to us, and we look forward to serving you again.

December 22, 2023

Ivey was very helpful and went out of her way to facilitate making my recall appointment a painless process. She is a gem! More

by hoosiercal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivey
Jan 23, 2024 -

Porsche Marin responded

We appreciate your kind words about Ivy and the painless recall appointment process. Ivy is indeed a gem, and your satisfaction is important to us. Thank you for choosing Porsche Marin!

December 22, 2023

Service and quality of work is always on point. Thank you Weiss for fitting me in at the last minute during a busy week. More

by jttabencki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Porsche Marin responded

Thank you for your kind words! We're delighted to hear that you appreciate the service and quality of work at Porsche Marin. We understand the importance of fitting you in, especially during a busy week. We look forward to serving you again in the future.

December 19, 2023

We came in with two blown up tires from road debris . Uncertain we were going to get our car back anytime soon due to holiday crush and delays in deliveries. We got our car back within a week. The servic More

by MarinMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Tenido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Council
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salatiel Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cemal Unal
Jan 23, 2024 -

Porsche Marin responded

Thank you for sharing your experience! We understand the challenges during the holiday season and are pleased to have exceeded your expectations. Our service team works hard to provide professional and friendly service. We appreciate your recommendation.

...
8
...