373 Reviews of Porsche Marin - Service Center
Gary welcomed me the moment I arrived, hadn’t even turned off the ignition. Reception knew who I was and was ready to check me in and did I need anything! off the ignition. Reception knew who I was and was ready to check me in and did I need anything! More
The best service department in the country! Gary The service manager goes above all to satisfy the customer! The showroom was top notch! I’ll definitely buy my next car there! service manager goes above all to satisfy the customer! The showroom was top notch! I’ll definitely buy my next car there! More
In and out in under two hours. Attention to cleaning interior do to the corona virus was first rate. Minimal contact with employees, everyone wearing masks. interior do to the corona virus was first rate. Minimal contact with employees, everyone wearing masks. More
Can’t say enough about outstanding service by Gary and team-they finished the service ahead of schedule and provided me with a spotlessly sanitized loaner team-they finished the service ahead of schedule and provided me with a spotlessly sanitized loaner More
Another outstanding service experience at Porsche Marin. These guys are dialed and super professional. I recommend them 100%!! They got me in and out in just a few hours. These guys are dialed and super professional. I recommend them 100%!! They got me in and out in just a few hours. More
Drop off my 2014 Cayenne for a recall campaign on a Tuesday morning. This is my first time visiting this dealer as I brought my car used from out of town. Marin Porsche gave me a 2020 Mecan as a loane Tuesday morning. This is my first time visiting this dealer as I brought my car used from out of town. Marin Porsche gave me a 2020 Mecan as a loaner and I was on my way in less than 5 minutes. Both services advisor (Gary) and front desk (Carissa) were very friendly and efficient. Got a text in the afternoon when my car was ready. Again in and out less than 5 minutes! I got the car back with inside and outside cleaned. Easy transaction and very well done at this dealer. Highly recommended! More
Great performance by the dealer! They were proactive and helping me get the car in during the start up of the virus. And went to extra lights to protect everyone. Timely a performance and great attention t helping me get the car in during the start up of the virus. And went to extra lights to protect everyone. Timely a performance and great attention to detail. More
Utter incompetence, dropped car off and had to constantly call for updates. Asked a week ago for my receipt- still waiting. Sales guys are nice. call for updates. Asked a week ago for my receipt- still waiting. Sales guys are nice. More
Service Manager is an insulting con-man Second time I have brought my car in for service, all warranty covered, and both times the service manager has tried to charge for fraudulent non-exis Second time I have brought my car in for service, all warranty covered, and both times the service manager has tried to charge for fraudulent non-existent work. When questioned to explain, he becomes arrogant and insulting, and contradicts his own staff. NEVER NEVER NEVER take your car there for service, unless you enjoy being ripped off. More