373 Reviews of Porsche Marin - Service Center
I’m always treated like they have no time, rushed and processed. Mistakes happen and they don’t listen well. They are stressed and have no time for great customer service. It comes across rude. I don’t o processed. Mistakes happen and they don’t listen well. They are stressed and have no time for great customer service. It comes across rude. I don’t own a Honda or Kia, I own a Porsche and expect better from a dealership. Luckily there are options in the bay for me to go to as it is unlikely I’ll come to this location again. More
Sal had great customer service, resolved issues with vehicle, maintained communication and ensured vehicle was ready for me at my requested time. vehicle, maintained communication and ensured vehicle was ready for me at my requested time. More
Service experience was mediocre. Loaner vehicle had broken features. Repair took three times longer than described. Made multiple trips to dealer to get it remedied. Loaner vehicle had broken features. Repair took three times longer than described. Made multiple trips to dealer to get it remedied. More
Gary Wright managed a major overhaul of my vehicle that had sat unattended for too long, but he and the team restored it, keeping me updated on each element of the task. They were outstanding and exceeded had sat unattended for too long, but he and the team restored it, keeping me updated on each element of the task. They were outstanding and exceeded my expectation. Well done! More
Fast professional and all done on time Sal was knowledgeable and respectful. My car was ready on time and I was updated during service. knowledgeable and respectful. My car was ready on time and I was updated during service. More
I have been driving my Porsche for two and a half years. The service has been great. My expectations around deadlines and costs have been managed very well. And, all the representatives at the dealership ha The service has been great. My expectations around deadlines and costs have been managed very well. And, all the representatives at the dealership have been personable. More
Weis Popal my service advisor provided outstanding service and seemed to be intuitive enough to arrange for transportation since I live 1.5 hors away. Great experience! service and seemed to be intuitive enough to arrange for transportation since I live 1.5 hors away. Great experience! More
The service division consistently gives excellent assessment and care to my car. The waiting area is comfortable and serves refreshments. assessment and care to my car. The waiting area is comfortable and serves refreshments. More