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Porsche Marin - Service Center

Mill Valley, CA

4.9
373 Reviews
Call Service Center (415) 853-4456

373 Reviews of Porsche Marin - Service Center

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January 23, 2023

As someone that has worked in customer service for high end stores such as Saks Fifth Ave, can safely say I have never been treated better than I have at Porsche of Marin. Consistently. More

by shawnbmx1
Recommend Dealer
Yes
Employees Worked With
Wise , Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing to visit Porsche of Marin, Shawn. I appreciate your taking the time to share your experience with us. Our team is committed to providing an exceptional customer experience and it's great to see that we delivered on that during your visit. We look forward to seeing you again in the future.

January 19, 2023

Beyond excellent! !!! Far exceeded expectations. Professional, courteous, continual contact, efficient and extremely competent!! Weis excellent!!!! More

by glieberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin, Josh Smylie
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We appreciate the five-star review and are thrilled to hear that we exceeded your expectations. Our team works hard to provide a world-class experience for each and every one of our customers and it is wonderful to know that we succeeded in doing so for you. We hope to have the opportunity to serve you again in the future.

January 18, 2023

They have Great communication, timely and responsive service. I was very impressed with their Attention to detail More

by Darrell_T_Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for your kind words, Darrell! We're happy to hear that you had a great experience with our dealership and that our communication, service, and attention to detail exceeded your expectations. We hope you'll come back to see us when you're in the market for your next Porsche. Thank you for choosing Porsche Marin!

January 17, 2023

Sal was very helpful in ordering my part, installing it as well as doing an electronic update on my car. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal my service advisor 5 stars , Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Deborah. I'm glad to hear Sal was able to assist you with the purchase and installation of your part. Thank you also for the kind words regarding his service--I'll be sure to pass them along. We hope you have a great experience with your Porsche and we look forward to seeing you again soon.

January 14, 2023

Took care of everything I asked that they could. Coordinated a ride for me while my car was being serviced. Washed my car when work was completed and gave detail report on what was serviced as well More

by burnhams474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy, Porsche Marin, Josh Smylie
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We're glad to have taken care of everything you asked and that Ivy was great! We hope you had a positive experience with her and that she was able to answer all of your questions. If not, please don't hesitate to reach out to us again in the future. Thank you for your business and we hope to see you soon!

January 11, 2023

Weis was very communicative, thorough and committed to ensuring all the work was done properly and timely. More

by dpholyoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for your kind words about Porsche Marin. We are so happy to hear that you had a positive experience working with our service advisor, Weis. He is passionate about delivering excellent customer service and it great to know that he was able to meet your expectations. We appreciate your business and hope you'll visit us again in the future.

January 10, 2023

fantastic customer care by Weis…really makes the customer experience seamless. efficient, courteous, and communicative. . More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Report | Print
Feb 07, 2023 -

Porsche Marin responded

Thank you for your kind words, Brian! Weis is an excellent representative of the Porsche customer care experience and I'm glad to hear that she was able to exceed your expectations. Our team strives to provide each and every customer with a seamless experience and I'm glad to know that we were able to do so for you. Thank you again for choosing Porsche and we hope to see you soon at one of our dealerships.

January 05, 2023

I had a very good experience. Weis was attentive and timely in his responses. I will keep using this dealership. More

by Bbcakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis, Porsche Marin, Josh Smylie
Report | Print
Jan 06, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We're glad to hear that you had a good experience and our team was attentive and timely in their responses. We hope you'll keep using us for all your Porsche needs.

December 30, 2022

Great service, good communication, provided transportation. Have been going here for 20 yrs. Service staff very responsive More

by heidi.klingebiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis , Porsche Marin, Josh Smylie
Report | Print
Jan 06, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Heidi! We're so happy to have you as a customer and thrilled that our service staff has been responsive and communicative. It's great to know that we've been providing transportation for 20 years--thank you for your loyalty! We hope to keep you as a customer for many more years. If there is anything we can do to improve your experience, please don't hesitate to let us know. Thank you again for choosing Porsche Marin!

December 23, 2022

Professional precise to the point Excellent consistency satisfied akways same dependable service on time delivery More

by Cosniac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almina, Porsche Marin
Report | Print
Jan 06, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Cosniac. We're glad to hear that you're always satisfied with our service and that you appreciate our dependability. We aim to provide the same high level of service each and every time and are glad to know we're meeting your expectations. Thank you for your business and we hope to see you again soon!

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