Porsche Marin - Service Center

Porsche Marin responded

Thank you for your glowing review, Max! We appreciate you taking the time to share your experience with him here and we'll be sure to pass on your kind words. At Porsche Marin, our greatest asset is our staff and we're always striving to create a seamless service experience for all of our customers. Thank you again for choosing Porsche Marin and know that we always value your feedback!

Porsche Marin responded

Thank you for your five-star review, MD! It's wonderful to hear that Almina was able to provide you with the excellent service that we strive to ensure for every Porsche Marin guest. We're so pleased that car drop off and pick up was easy and everything fit your timeline. Please let us know if there is anything else we can do to make your next visit even better. We value your feedback and look forward to welcoming you back soon!

Porsche Marin responded

We are thrilled to learn that Weis and the Porsche Marin team were able to exceed your expectations. It's feedback like this that fuels us each and every day! We appreciate your kind words and hope you will be a part of the Porsche Marin family for many miles ahead. Thank you for choosing us!

Porsche Marin responded

Thank you for your 5-star review of Porsche Marin, Ginny! We're extremely grateful for your loyalty and we appreciate the time you took to share your feedback. We apologize that the inside of your car wasn't cleaned as it has been in the past and we promise to use this as an opportunity to improve our service going forward. Here at Porsche Marin, we pride ourselves on providing exceptional customer service and are always looking for ways to gain guest satisfaction. Your review is a valuable insight into how we can further embody our commitment to excellence and ensure that we exceed expectations during every visit. We look forward to welcoming you back soon!

Porsche Marin responded

Thank you for your thoughtful review, Chris! We're so glad to hear about your lovely experience at Porsche Marin and that you felt taken care of by Harrison, Weis and Ivy. We agree that it is important to provide customers with the right amount of communication and we're thrilled to learn that Weis was able to meet your expectations in this regard. We are also glad to hear that not only were your recalls taken care of in a timely manner, but also that you got a feeling our dealership is like a second home--because it is! We love when our customers recognize the warm and comfortable atmosphere in which we work. Thank you again for being part of the Porsche Marin family, we look forward to seeing you again soon.

Porsche Marin responded

Thank you for taking the time to share your experience with us, Richard! We're delighted to hear that Almina was able to meet your expectations and offer outstanding service. It's always a pleasure to work with an experienced professional who is devoted to their craft. We pride ourselves on offering the highest standards of service, so it's wonderful when customers take the time to provide feedback about their experiences like this. We look forward to welcoming you back again soon.

Porsche Marin responded

Thank you for taking the time to leave your great review and for choosing Porsche Marin! We're delighted to hear that our services have exceeded your expectations and that you've appreciated the use of a loaner vehicle during your visit. Our staff take pride in providing professional and punctual service to our guests, and we're glad that this was recognized. We look forward to seeing you back at Porsche Marin soon!

Porsche Marin responded

Thank you for taking the time to leave a review, Bam! We are delighted to hear that your experience at Porsche Marin was excellent and we appreciate your kind recommendation. Our goal is to always ensure the best care for our customers, and it sounds like we have achieved that with you! We look forward to welcoming you back soon.

Porsche Marin responded

Thank you for your five star review, Gregg! Our team at Porsche Marin is thrilled to hear that your experience was great. We work hard to provide clear clarity of our service needs with our illustrations and description so we're glad to know that this is providing a positive customer experience. We take pride in the care and attention we provide our customers here at Porsche Marin and your satisfaction is what makes it all worth it. We look forward to continuing to serve you and other drivers in the Marin area with exceptional service. Thank you again!

Porsche Marin responded

Thank you, Mike, for your kind words and five-star review of Porsche Marin! We are thrilled to hear that our adviser provided you with exemplary and communicative service, as well as that your car was serviced in a timely manner. You can rest assured knowing that we always strive to provide our customers with the highest quality care. We really appreciate your recommendation, and it would be an honor to serve you again should you ever need our services in the future. In the meantime, thank you for choosing Porsche Marin and have a great day!