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Porsche Marin - Service Center

Mill Valley, CA

4.9
373 Reviews

373 Reviews of Porsche Marin - Service Center

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April 14, 2023

Extremely helpful and and they did an amazing job on our car. We will highly recommend More

by Bam5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin, Josh Smylie
Apr 25, 2023 -

Porsche Marin responded

Thank you for taking the time to leave a review, Bam! We are delighted to hear that your experience at Porsche Marin was excellent and we appreciate your kind recommendation. Our goal is to always ensure the best care for our customers, and it sounds like we have achieved that with you! We look forward to welcoming you back soon.

April 13, 2023

Great service. I appreciate the clarity provided with multiply pictures and explanation or service needs. More

by Greggstefani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis, Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

Thank you for your five star review, Gregg! Our team at Porsche Marin is thrilled to hear that your experience was great. We work hard to provide clear clarity of our service needs with our illustrations and description so we're glad to know that this is providing a positive customer experience. We take pride in the care and attention we provide our customers here at Porsche Marin and your satisfaction is what makes it all worth it. We look forward to continuing to serve you and other drivers in the Marin area with exceptional service. Thank you again!

April 11, 2023

Fantastic service. Adviser was super communicative and car was done early. Would recommend to anyone. More

by mikeasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal, Porsche Marin
Apr 25, 2023 -

Porsche Marin responded

Thank you, Mike, for your kind words and five-star review of Porsche Marin! We are thrilled to hear that our adviser provided you with exemplary and communicative service, as well as that your car was serviced in a timely manner. You can rest assured knowing that we always strive to provide our customers with the highest quality care. We really appreciate your recommendation, and it would be an honor to serve you again should you ever need our services in the future. In the meantime, thank you for choosing Porsche Marin and have a great day!

April 08, 2023

Weis Portal was outstanding! After 10 years of servicing my porsche in the bay area, this is the first time I decide to come to Marin and it was my best experience in 10 years! T More

by lucien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Portal
Apr 10, 2023 -

Porsche Marin responded

Thank you so much for your kind words, Lucien! It means a lot to us that you had such a positive experience with Weis at Porsche Marin and we look forward to being your preferred service provider going forward. We will do our best to continue delivering exemplary customer care, skilled technicians, and premium parts that we view as standard procedures. Please don’t hesitate to reach out to us if we can be of any further assistance – it would be our pleasure.

April 05, 2023

Excellent job delivered ahead of time. Very knowledgeable and great customer service by my advisor almina. Everything works by the number from drop off to pickup. My interactions with More

by Ed
Recommend Dealer
Yes
Employees Worked With
Almina Redzic
Apr 06, 2023 -

Porsche Marin responded

Thank you Ed for taking the time to write such a wonderful review of Porsche Marin! We are delighted you had an exceptional experience. Our staff takes great pride in providing excellent customer service and it makes us so happy to hear that Almina delivered exactly what you asked for in a timely fashion. We hope to have the chance to welcome you back soon, whether it's for regular vehicle maintenance or to explore all of our amazing new models. Again, thank you for your positive feedback and for being such a valued customer.

April 01, 2023

The service here was flawless beginning with making my service appointment and picking up my very clean Turbo when it was done. Weis and all of his folks went the extra mile to make it a friendly and pro More

by pdenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis. And 2 people in parts Dept…, Porsche Marin, Josh Smylie
Apr 06, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin! We look forward to seeing you again when its time for your next service!

March 30, 2023

From our first greeting to my picking up of my vehicle, professional and clear explanation of the work done to my car. I deeply appreciate the service I received. Wise, as usual, was kind and very suppor More

by shawnbmx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wise Popal, Porsche Marin
Mar 30, 2023 -

Porsche Marin responded

Dear Shawn, Thank you for sharing your experience at Porsche Marin. We are so glad that you met with a warm welcome and enjoyed quality service and explanations on the work done to your car. It’s wonderful to hear that Wise was very supportive and helpful throughout your visit. At Porsche Marin, we aim to consistently provide exemplary service and show customers that they can trust us to take care of all of their automotive needs, both big and small. It makes us proud to know that we are meeting our standards - thank you for reaffirming this! We look forward to seeing you again soon! Best Wishes, Porsche Marin

March 28, 2023

Professional; helpful; regularly completes services within estimated times. Would benefit from having more loaner vehicles. More

by Rjamiewestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
Mar 31, 2023 -

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Jamie! We are glad that you find our team professional and helpful. We understand that having the right loaner vehicle during services can make all the difference in convenience, and we will certainly take your suggestion into consideration when looking at expanding our fleet of loaners. Your feedback is much appreciated. Thanks again, and we hope to serve you again soon!

March 25, 2023

Five stars to Wise who was fantastic to work with. His service department did an 80K mileage tune up, replaced front and rear breaks and a water pump and now my 2014 Cayenne drives like its brand n More

by sfsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wise, Porsche Marin
Mar 31, 2023 -

Porsche Marin responded

Thank you so much for your positive review of Porsche Marin and our service department! We're delighted to hear that Wise was fantastic to work with and that your Cayenne drives like brand new. Our team takes great pride in our customers' satisfaction and it sounds like we hit the mark this time! We appreciate you for choosing Porsche Marin for your 80K mile tune-up, break replacements and water pump needs. We hope we can be of service to you again in the near future. If there's anything else we can do for you, please don't hesitate to let us know.

March 24, 2023

This was the best service I've ever received from a dealer. Service Advisor Weis Popal communicated with me throughout my service and the quality of repair was excellent! More

by Kierganpegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiesbaden Popal, Porsche Marin
Mar 31, 2023 -

Porsche Marin responded

Thank you so much for your kind words! We are thrilled to hear that Weis and the rest of our team at Porsche Marin provided excellent service and a quality repair. It is our mission to ensure that all of our customers leave with a smile on their face, knowing their vehicle was cared for in the upmost professional way. We appreciate your loyalty and look forward to caring for all of your automotive needs in the future.

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