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Porsche Marin - Service Center

Mill Valley, CA

4.9
356 Reviews
Call Service Center (415) 853-4456

356 Reviews of Porsche Marin - Service Center

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January 28, 2023

Attentive, personable,got it done. No complaints.... Service great Thanks More words? Well $500 for an oil change is steep. Walker Hayes Lamented about a $35 oil change. Wel More

by rl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, RL. We're so glad to have you as a customer and appreciate your 5-star review. Our team is passionate about providing an excellent experience and we're happy to hear that we succeeded in doing so. We understand that car maintenance can be costly, but our prices are competitive when compared to other luxury brands. We hope you'll continue to choose Porsche Marin for all of your service needs. Thank you again for your business and kind words.

January 28, 2023

Quick, easy, well done, nice and overall a pleasure to work with them. Easy check in and check out too. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing to work with Porsche Marin, JK. We're glad to hear that your experience with us was a positive one. Our team strives to make the rental process quick and easy for our customers, and we're happy to know that we succeeded in doing so. We hope you'll choose to work with us again in the future!

January 27, 2023

Excellent and knowledgeable technician! High quality and very friendly customer service. Expeditious parts department as well. More

by davidneuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal, Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, David. I'm glad to hear that our technician was knowledgeable and that our customer service was high quality and friendly. I will pass on your compliments to them. Thank you for the opportunity to recognize them. I'm also happy to hear that our parts department was expeditious. Thank you for your business and we hope to see you again soon.

January 23, 2023

As someone that has worked in customer service for high end stores such as Saks Fifth Ave, can safely say I have never been treated better than I have at Porsche of Marin. Consistently. More

by shawnbmx1
Recommend Dealer
Yes
Employees Worked With
Wise , Porsche Marin
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing to visit Porsche of Marin, Shawn. I appreciate your taking the time to share your experience with us. Our team is committed to providing an exceptional customer experience and it's great to see that we delivered on that during your visit. We look forward to seeing you again in the future.

January 19, 2023

Beyond excellent! !!! Far exceeded expectations. Professional, courteous, continual contact, efficient and extremely competent!! Weis excellent!!!! More

by glieberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin, Josh Smylie
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We appreciate the five-star review and are thrilled to hear that we exceeded your expectations. Our team works hard to provide a world-class experience for each and every one of our customers and it is wonderful to know that we succeeded in doing so for you. We hope to have the opportunity to serve you again in the future.

January 18, 2023

They have Great communication, timely and responsive service. I was very impressed with their Attention to detail More

by Darrell_T_Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for your kind words, Darrell! We're happy to hear that you had a great experience with our dealership and that our communication, service, and attention to detail exceeded your expectations. We hope you'll come back to see us when you're in the market for your next Porsche. Thank you for choosing Porsche Marin!

January 17, 2023

Sal was very helpful in ordering my part, installing it as well as doing an electronic update on my car. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal my service advisor 5 stars , Porsche Marin
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Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Deborah. I'm glad to hear Sal was able to assist you with the purchase and installation of your part. Thank you also for the kind words regarding his service--I'll be sure to pass them along. We hope you have a great experience with your Porsche and we look forward to seeing you again soon.

January 14, 2023

Took care of everything I asked that they could. Coordinated a ride for me while my car was being serviced. Washed my car when work was completed and gave detail report on what was serviced as well More

by burnhams474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy, Porsche Marin, Josh Smylie
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We're glad to have taken care of everything you asked and that Ivy was great! We hope you had a positive experience with her and that she was able to answer all of your questions. If not, please don't hesitate to reach out to us again in the future. Thank you for your business and we hope to see you soon!

January 11, 2023

Weis was very communicative, thorough and committed to ensuring all the work was done properly and timely. More

by dpholyoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
Report | Print
Jan 31, 2023 -

Porsche Marin responded

Thank you for your kind words about Porsche Marin. We are so happy to hear that you had a positive experience working with our service advisor, Weis. He is passionate about delivering excellent customer service and it great to know that he was able to meet your expectations. We appreciate your business and hope you'll visit us again in the future.

January 10, 2023

fantastic customer care by Weis…really makes the customer experience seamless. efficient, courteous, and communicative. . More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Report | Print
Feb 07, 2023 -

Porsche Marin responded

Thank you for your kind words, Brian! Weis is an excellent representative of the Porsche customer care experience and I'm glad to hear that she was able to exceed your expectations. Our team strives to provide each and every customer with a seamless experience and I'm glad to know that we were able to do so for you. Thank you again for choosing Porsche and we hope to see you soon at one of our dealerships.

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