Porsche Marin - Service Center

I really appreciate Wes my service advisor who just went out of his way to accommodate my needs! Excellent customer service is key and he’s the reason I would return. Also appreciate the car wash and the out of his way to accommodate my needs! Excellent customer service is key and he’s the reason I would return. Also appreciate the car wash and the convenience of using Lyft. In the past there were issues with not having a loaner/transport mode available and using Lyft is a good alternative. I also like that the service dept is geared only towards Porsche and doesn’t combine Audi/Porsche service. More

Weis Popal is a great service advisor. He explained what was needed and recommended for the service appointment Dealership has a friendly atmosphere. Customer lounge was nice. Car was r He explained what was needed and recommended for the service appointment Dealership has a friendly atmosphere. Customer lounge was nice. Car was ready when promised. More

Sal is very professional and does it on time. My car is driving better than when I got it 10 years ago My car is driving better than when I got it 10 years ago More

Qais is honest, efficient and makes the entire process painless of leaving your car with Porsche or Marin. :) painless of leaving your car with Porsche or Marin. :) More

Excellent service. Car drop off and pick up was easy. Everything on time. Almina is great, answered all our questions, and very helpful Car drop off and pick up was easy. Everything on time. Almina is great, answered all our questions, and very helpful More

Weiss is the best! Excellent service and communication plus they deliver on their word. Go to Porsche Marin! Excellent service and communication plus they deliver on their word. Go to Porsche Marin! More

Excellent service; courteous and efficient; staff extends themselves to insure customer is satisfied. Only negative feedback is that the inside of car wasn’t cleaned as it has been in the past. themselves to insure customer is satisfied. Only negative feedback is that the inside of car wasn’t cleaned as it has been in the past. More

I brought my vehicle in for a few factory recalls. Harrison greeted me very kindly before taking my keys and I felt very safe and comfortable being assisted by Weis. Weis is professional, thoughtful Harrison greeted me very kindly before taking my keys and I felt very safe and comfortable being assisted by Weis. Weis is professional, thoughtful, and perceived the right amount of communication for our interaction. I did not feel any pressure on an up sale beyond the recall, although if I didn't already have a mechanic I like and trust, I would probably have taken Weis up on sensible maintenance ideas which are already part of my routine. Weis provided me with a lift to my office in San Rafael then home to Petaluma. The whole dealership took stellar care of me. He gave me a realistic and I thought likely to be delayed time estimate of Friday, having brought the car in on a Tuesday, and it was ready on Wednesday. I also ran into another old friend, Ivy, and I know her well enough that when we checked in, I got the feeling that working for this dealership was a healthy and industrious environment for everyone involved. I didn't get to meet the mechanics but my vehicle is running better than ever and after this experience, I feel a little foolish that I hadn't acted sooner on the recall. My fuel economy is at an all-time high, seriously. I am getting 6 more miles to the gallon. Keep up the great work, Weis, Harrison, Ivy, and the technician and sales teams, and I look forward to our next collaboration! They offered an optimal experience and I feel lucky they exist.- Chris More

Service manager, Almina Redzic was pleasant efficient and very responsive. She was ready when my car was delivered for service, accurately estimated the cost of the repair and then, after a diagnostic recomm very responsive. She was ready when my car was delivered for service, accurately estimated the cost of the repair and then, after a diagnostic recommended other service items that should be considered. The car was finished in the timeframe estimated, and the cost was exactly what she said it would be. Her congeniality and consummate professionalism were greatly appreciated as always. Richard Boyer More

Good thorough job Good service very professional and punctual Alao appreciate flexibilty with the loaner punctual Alao appreciate flexibilty with the loaner More