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Porsche Marin - Service Center

Mill Valley, CA

4.9
356 Reviews
Call Service Center (415) 853-4456

356 Reviews of Porsche Marin - Service Center

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March 28, 2023

Professional; helpful; regularly completes services within estimated times. Would benefit from having more loaner vehicles. More

by Rjamiewestcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Bartley
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Mar 31, 2023 -

Porsche Marin responded

Thank you for taking the time to review Porsche Marin, Jamie! We are glad that you find our team professional and helpful. We understand that having the right loaner vehicle during services can make all the difference in convenience, and we will certainly take your suggestion into consideration when looking at expanding our fleet of loaners. Your feedback is much appreciated. Thanks again, and we hope to serve you again soon!

March 25, 2023

Five stars to Wise who was fantastic to work with. His service department did an 80K mileage tune up, replaced front and rear breaks and a water pump and now my 2014 Cayenne drives like its brand n More

by sfsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wise, Porsche Marin
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Mar 31, 2023 -

Porsche Marin responded

Thank you so much for your positive review of Porsche Marin and our service department! We're delighted to hear that Wise was fantastic to work with and that your Cayenne drives like brand new. Our team takes great pride in our customers' satisfaction and it sounds like we hit the mark this time! We appreciate you for choosing Porsche Marin for your 80K mile tune-up, break replacements and water pump needs. We hope we can be of service to you again in the near future. If there's anything else we can do for you, please don't hesitate to let us know.

March 24, 2023

This was the best service I've ever received from a dealer. Service Advisor Weis Popal communicated with me throughout my service and the quality of repair was excellent! More

by Kierganpegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiesbaden Popal, Porsche Marin
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Mar 31, 2023 -

Porsche Marin responded

Thank you so much for your kind words! We are thrilled to hear that Weis and the rest of our team at Porsche Marin provided excellent service and a quality repair. It is our mission to ensure that all of our customers leave with a smile on their face, knowing their vehicle was cared for in the upmost professional way. We appreciate your loyalty and look forward to caring for all of your automotive needs in the future.

March 22, 2023

It was truly a pleasure to work with Weis on my car repairs. He is so courteous, knowledgeable, professional and takes such good care of his clients. Thank you so very much Weis and Porsche of Marin!!! More

by Keri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal, Porsche Marin, Josh Smylie
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Mar 31, 2023 -

Porsche Marin responded

Thank you for your review, Keri! Weis is a valued member of the Porsche Marin team and we are so glad to hear that he was able to take care of you during your repair experience. It truly is our pleasure to assist you with any automotive needs and it sounds like Weis went above and beyond for you! We appreciate you taking the time to share this positive experience with us. We hope that by delivering an outstanding client experience, we can make your visit with Porsche Marin as wonderful as possible each and every time. Thank you again for leaving such a kind review - we look forward to helping you out on any future service needs!

March 11, 2023

Everything was handled in a professional and timely manner. Overall, I had a very enjoyable experience. More

by heather
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal, Porsche Marin
Report | Print
Mar 31, 2023 -

Porsche Marin responded

Thank you for your kind words, Heather! Our team at Porsche Marin is passionate about delivering nothing but the best service and we're thrilled to hear that your experience with us was enjoyable. It's always our aim to be professional and timely in all of our customer interactions so that everyone who visits us can have a truly memorable Porsche experience. We look forward to welcoming you back soon for any future automotive needs you may have!

March 01, 2023

The service team at Porsche Marin is fabulous. They are efficient, highly competent and friendly. The result is an excellent service experience. The car was returned to me sooner than expected More

by Scoffino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis , Porsche Marin
Report | Print
Mar 24, 2023 -

Porsche Marin responded

Thank you for your positive review, Scoffino! We pride ourselves in providing a customer experience that is fast, efficient, and friendly here at Porsche Marin. Our technicians are highly experienced and genuinely care about delivering superior service. We're glad you were impressed with the speedy timing of your vehicle's return, in addition to its clean appearance. We strive to do our best for each and every customer, so it's great to hear we delivered an excellent service experience to you. Thank you again for sharing your experience with us; we look forward to continuing to exceed your expectations.

February 25, 2023

I had the best experience with Weis Popal when it comes to servicing and repairing my GT4. The staff was accommodating to my needs. More

by Brainsoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal, Porsche Marin
Report | Print
Feb 28, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin. We are thrilled to read that you had such a positive experience with our team, and we will be sure to pass your compliments on. It is our goal to always provide the best possible service and care for our customers, and we are so happy to have been able to do that for you. We hope you'll visit us again in the future!

February 22, 2023

I felt that everyone tried very hard to please. The service was handled very efficiently More

by Reber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porsche Marin
Report | Print
Feb 22, 2023 -

Porsche Marin responded

Thank you for choosing Porsche Marin, Reber! We're so happy to hear that you had a great experience and our team was able to exceed your expectations. Thank you for the opportunity to recognize them. We hope to see you again soon!

February 17, 2023

Did not start the service on day of appointment; for a simple service (that other dealers did in a day) they took multiple days; while car was washed, they just rinsed leaving bug and streaks; had to chas More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Porsche Marin
Report | Print
February 11, 2023

Courteous and attentive My customer service Representative Sal Maldonado was terrific and solved a very tricky issue More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Maldonado ????????????, Porsche Marin
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Feb 22, 2023 -

Porsche Marin responded

Thank you, Fred, for choosing Porsche Marin and for taking the time to write this review. We are so happy to hear that Sal was able to help you with your issue and provided excellent customer service. Thank you for your kind words and we hope you'll visit us again soon!

Feb 22, 2023 -

Fred responded

This is a terrific organization and Sal Maldonado

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