Porsche Marin - Service Center

Fast service! Great team here! They even made sure my car got cleaned before I arrived to pick it up. Great team here! They even made sure my car got cleaned before I arrived to pick it up. More

Only problem is they did not tell me window of pick up I waited for pick up at 1130 and no show waited for pick up at 1130 and no show More

I've had good dealings with Porsche Marin's Service Center. More recently I've had issues with the ability to communicate with my Macan through the My Porsche app. Weis and his team have worked hard Center. More recently I've had issues with the ability to communicate with my Macan through the My Porsche app. Weis and his team have worked hard in conjunction with Porsche Support to resolve the issue. More

Poor communication about what is being done to the vehicle and what the charges will be, was told initially that it would be covered by warranty and after 10 days without a loaner vehicle they said co vehicle and what the charges will be, was told initially that it would be covered by warranty and after 10 days without a loaner vehicle they said come get the vehicle they could not find the issue and I would have to pay for the mechanics time because the warranty doesn’t cover the visit if the don’t replace any parts. The dealership should have conveyed this at first and arranged a loaner car as they kept the car for 10 days! Not happy with this dealership and it’s where I purchased 2 cars, not great. More

Efficient, friendly and fast. Almina was very helpful and arranged convenient Lyft trips and and from a local movie theater while service was being performed. Good experience. Almina was very helpful and arranged convenient Lyft trips and and from a local movie theater while service was being performed. Good experience. More

Porsche/Marin has serviced my car for 8 years. Each time the service has been excellent. Each time the service has been excellent. More

Excellent overall service, the car had a serious leak in the cooling systemand the transfer had failed, both issues were taken care and the car drives perfectly well again. Sal Maldonado, at Porsche Mari the cooling systemand the transfer had failed, both issues were taken care and the car drives perfectly well again. Sal Maldonado, at Porsche Marin took excellent care of me and provided me with a loaner which I much needed for my day to day activities. More

I have bought 4 cars through Porsche Marin, the customer service is excellent! My questions are promptly answered and the service department is super organized and efficient! service is excellent! My questions are promptly answered and the service department is super organized and efficient! More

Weis is always professional, knowledgeable and courteous. I always know where my vehicle is and the status of the service. Also, they never keep my car longer than they need to and I always have it returns s I always know where my vehicle is and the status of the service. Also, they never keep my car longer than they need to and I always have it returns sparkly and clean. More

The repair took 3+ days longer because the technician assigned to the job couldn’t figure out the reassembly of the convertible top, it would not latch or unlatch. A second technician assigned was able t assigned to the job couldn’t figure out the reassembly of the convertible top, it would not latch or unlatch. A second technician assigned was able to complete the repair. More