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Porsche Marin - Service Center

Mill Valley, CA

4.9
373 Reviews

373 Reviews of Porsche Marin - Service Center

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November 01, 2024

Service was timely and professional with great follow through. The best overall service experience and they provided a nice loaner. More

by Sabh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for sharing your experience! We're delighted to hear that our team provided timely and professional service with excellent follow-through, making it your best overall service experience. We're also glad the loaner added convenience to your visit. We look forward to continuing to provide you with top-tier service!

October 31, 2024

I can’t say enough great things about how Porsche Marin treats their customers. Weis and Nick in the service dept are incredible and always go above and beyond to make sure they help in every way. They per More

by Shaneorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Proaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Nov 14, 2024 -

Porsche Marin responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Weis, Nick, and Andrew have made such a positive impact on your experience with Porsche Marin. Knowing that they go above and beyond, truly care about our customers, and bring a passion for Porsche to every interaction is exactly what we strive for. It’s fantastic to know you feel supported, whether in service or sales, and that our team has earned your trust. Thank you for choosing us, and we look forward to continuing to exceed your expectations!

October 25, 2024

Weiss is the best at Porsche Marin! Excellent customer service and very responsive with any needs. Weis goes the extra mile! More

by erin1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for your kind words! We’re delighted to hear that Weiss provided you with excellent customer service and went the extra mile to meet your needs. His dedication and responsiveness truly set him apart, and we’re thrilled to have him on our team. Thank you for choosing Porsche Marin, and we look forward to serving you again!

October 23, 2024

Scott, the mechanic, was able to clean and repair an existing water-damaged computer module, thus saving me a great deal of money over buying and installing a new one. Hugely appreciated the effort to k More

by NorCal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic (first name Scott)
Nov 14, 2024 -

Porsche Marin responded

Thank you for sharing your experience! We're so pleased to hear that Scott was able to clean and repair your water-damaged computer module, saving you from the expense of a full replacement. His dedication to finding cost-effective solutions while restoring your vehicle’s full functionality is exactly the level of care we strive to provide. We’re grateful for your trust and look forward to assisting you in the future!

October 22, 2024

Excellent service by Weis Popal. He provided up to date information on time of completion and extra items that needed service. More

by Bernard Coulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for your kind words! We're delighted to hear that Weis provided excellent service, keeping you updated on the timeline and any additional service items. Clear communication and attention to detail are our priorities, and we're thrilled that Weis met your expectations. We look forward to serving you again at Porsche Marin!

October 22, 2024

Weis Popal was extremely helpful and accommodating. I thought I was just coming in for routine service, but then there were three unexpected items that also needed to be addressed. They got everythin More

by Joe Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Porsche Marin responded

Thank you for sharing your experience! We’re thrilled to hear that Weis went above and beyond to ensure all of your service needs, including the unexpected items, were handled efficiently. Getting everything completed in time for your weekend plans without requiring a return visit is exactly the kind of service we aim to provide. We appreciate your trust in us and look forward to assisting you again!

October 16, 2024

From a sales (George) to service (Brandon) i have yet to have a bad experience at Porsche Marin Brandon was extremely professional, helpful and knowledgeable of my vehicle and needs More

by matt@ecobayservices.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche Marin responded

Thank you, Matt, for your wonderful review! We’re thrilled to hear that both George and Brandon have provided you with exceptional service at Porsche Marin. Brandon’s professionalism, helpfulness, and knowledge of your vehicle are exactly what we strive for. We appreciate your trust and look forward to continuing to serve you!

October 02, 2024

Had the first service done on my 911. Efficient and thorough. Ten out of ten. More

by Andrew Macinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weis Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Porsche Marin responded

Thank you, Andrew, for your fantastic review! We’re delighted to hear that your first service on your 911 was efficient and thorough. We appreciate the ten out of ten rating and look forward to providing you with the same level of care in the future at Porsche Marin!

September 20, 2024

Always available, always ready to fix anything that happens to my cars. My cars are better for their attention. More

by Ian K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche Marin responded

hank you, Ian, for your kind words! We're thrilled to hear that our team at Porsche Marin has been consistently available and attentive to your vehicles. Your trust in us means a lot, and we're glad to know that your cars are in great shape thanks to our care. We look forward to continuing to serve you!

September 14, 2024

Brandon returned my car working better than ever and made sure the warranty I had in place was billed. Thank you More

by Fay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lederer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Porsche Marin responded

Thank you, Fay, for your wonderful review! We're thrilled to hear that Brandon ensured your car was returned in top condition and that your warranty was properly handled. We appreciate your trust and look forward to serving you again at Porsche Marin!

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