373 Reviews of Porsche Marin - Service Center
Almina has always been very professional, knowledgeable and an effective customer advocate. I appreciate Porsche Marin's high level of customer centric service and care, and going the extra mile to resolve and an effective customer advocate. I appreciate Porsche Marin's high level of customer centric service and care, and going the extra mile to resolve difficult issues., More
Weis and the service team make car service a dream. On drop off, they create a video of the car inside and out. While the car was in, they provided me a new Macan as a loaner, and Weis kept me updated On drop off, they create a video of the car inside and out. While the car was in, they provided me a new Macan as a loaner, and Weis kept me updated with texts. On pickup, I couldn't make it out that day, so they sent a driver to take my car to my house! We swapped the loaner out in my driveway and that was that. Talk about service! Pricing has always been fair and I've yet to find better service for most things (not just cars) anywhere! More
The work appears to be done well. It was however very expensive. We appreciate the work Ivy, the service advisor, did to reign in costs and get the repairs done quickly. We really lik It was however very expensive. We appreciate the work Ivy, the service advisor, did to reign in costs and get the repairs done quickly. We really like working with her! More
Prompt in checking in my vehicle, set up a ride home and ride back to the dealership. My car was completed the next day and thoroughly explained what was completed on the service. ride back to the dealership. My car was completed the next day and thoroughly explained what was completed on the service. More
Almina was very pleasant to work with and communicated clearly and promptly. I was given a loaner vehicle which was very helpful and the young man who checked me in for that was also very professional an clearly and promptly. I was given a loaner vehicle which was very helpful and the young man who checked me in for that was also very professional and pleasant. When I arrived to pick up my care it turned out that I needed a new battery for my key fob, and so I was assisted by another young man in the parts department who was also a pleasure to work with and even put the battery into the fob for me. More
My service advisor Weis Popal is great to deal with. He is detailed in how the service will go and continually updates you as the process progresses. Makes a sometimes longer than usual situation very b He is detailed in how the service will go and continually updates you as the process progresses. Makes a sometimes longer than usual situation very bearable as I am informed and understand why there is a delay. The staff at Marin Porsche are always welcoming and upbeat and very customer centric. Making the service experience not a dreaded one. More